- Anywhere Real Estate (Rochester, NY)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- Publicis Groupe (New York, NY)
- …of best practices in both data engineering and AI integration. + Lead cross -functional collaboration with AI Orchestration, Agent Studio, and frontend teams to ... global clients. This role offers a clear growth path into AI Orchestration or Agent Studio leadership as the platform evolves. **Your Impact** This role blends deep… more
- MTA (New York, NY)
- …combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Program Delivery ... with SMEs Project Management: + Facilitate & manage large cross -functional and cross -departmental projects with high complexity...and manage resistance to change + Be the change agent to implement industry best, state of the art… more
- Deloitte (Rochester, NY)
- …ideal candidate will be a dependable team player, collaborating with cross -functional teams to design, develop, and deploy advanced software solutions. Recruiting ... Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... at scale. You will work backwards from the needs of advertisers-delivering customer -facing products that directly help them create, optimize, and grow their… more
- REI (New York, NY)
- …for growth and operational excellence. This leader will act as a positive change agent in support of the co-op and stores transformation plan driving a more active ... serve, including outreach to underserved groups, as well as strengthening current customer relationships in the region through new, innovative initiatives (eg, new… more
- Intuit (Brooklyn, NY)
- …deliver their best work. ** Customer Experience & Advocacy:** + Ensure exceptional customer service and smooth customer journeys, from initial greetings ... conversion, operational efficiency, customer satisfaction. + Analyze store-level customer feedback to identify service improvement opportunities and enhance… more
- News Corp (New York, NY)
- …functional stakeholders, and strategic suppliers. * Be part of multiple cross -functional teams executing major category initiatives, ensure delivery of values across ... will allow to meet aggressive cost reduction targets * Works with senior cross -functional internal customers as well as the Business Sourcing Partner to define… more
- Molina Healthcare (Buffalo, NY)
- …Lead pilots and proofs of concept demonstrating measurable improvements in self- service , first contact resolution (FCR), and customer satisfaction. **Operations, ... with business goals to enhance member satisfaction, workforce productivity, and service quality. + Establish governance, key performance indicators, and service… more
- Amazon (New York, NY)
- …from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, ... flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is...cycles in the field. You will also work with cross functional teams in marketing, solutions architecture, and business… more