- Rubrik (Richmond, VA)
- …existing environments (hypervisors, storage, networking, identity, ticketing/ITSM, SIEM, etc.). Service Industrialization & Partner Enablement + Collaborate cross ... The New Product Introduction (NPI) & Service Creation Solution Architect role is a new...standard BOMs, sizing guidelines, and configuration patterns for typical customer and MSP use cases. Presales & Solution Architecture… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... with all parties involved in the transaction. + Prioritize service to the agent and all parties...our people-first culture,** which thrives on empowerment, innovation, and cross -company collaboration as we keep moving the world forward,… more
- Capital One (Mclean, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... communication skills with the ability to work closely with cross -functional team + Collaborating with others to define solutions...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Kyndryl (Richmond, VA)
- …and consultative sales for large enterprise contact center transformations. + Guide cross -functional consultants to design and implement customer experience (CX) ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more
- Rubrik (Richmond, VA)
- …environment, takes pride in quality work product, and thrives in a customer - service -oriented role. This role will primarily focus on the administrative ... tools * Collaborate with other internal sales clients and cross -functional departments within Rubrik on behalf of Legal *...and/or IT businesses, with knowledge of SaaS and cloud-based service offerings a plus The minimum and maximum base… more
- Oracle (Richmond, VA)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...in the field of generative AI. + Collaborate with cross -functional teams to drive the development and adoption of… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... testing. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... accessibilitytesting. You will serve as the voice of the customer and make sure their needs are considered and...the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to...Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand… more
- Anywhere Real Estate (Virginia Beach, VA)
- …years previous supervisory experience strongly preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to provide feedback ... manner + Working closely with marketing/field leadership to build agent awareness and understanding of services as well as...first approach. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more