- Capital One (Mclean, VA)
- …deliver outcomes while mitigating product risks + **Transformational Leadership** - Leads cross functional teams to solve customer problems and drive ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... andadoption + Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand and embrace the… more
- Steampunk (Mclean, VA)
- …and usability and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. ... the relevance of and how artifacts like journey maps, service blueprints, personas, ecosystem and experience maps fit into...Communicate stakeholder and user needs, and collaborate on a cross functional team within an agile environment + Design… more
- Steampunk (Mclean, VA)
- …than just a "Machine Learning Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. ... **Contributions** **Responsibilities** + Collaborate with cross -functional teams to design and develop machine learning models and algorithms to address business… more
- Parsons Corporation (Fort Belvoir, VA)
- …35M, 351L/M, 97B, 97E, 35E, USMC 0211 or civilian 1811/0132 badged and credentialed CI Agent or DoD joint service equivalents, Service Basic CI/HUMINT.) + ... IC to leverage resources and operationalize sensitive capabilities to support customer requirements + Support the development of non-CT Targeting Packages; utilize… more
- Capital One (Richmond, VA)
- …that leverage emerging AI technologies and drive high business value to materially transform agent and customer experiences. We need folks like you who find this ... of Learning professionals responsible for enabling the performance of our Card Customer Channels associates through the delivery of learning solutions via virtual… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Deloitte (Richmond, VA)
- …complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and practice development initiatives + Promote and ... relevant regulations, standards, and organizational policies. + Collaborate with cross -functional teams, including development, infrastructure, and business teams, to… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... andadoption + Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand and embrace the… more
- Steampunk (Mclean, VA)
- …user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. ... + Understand the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the user experience +… more
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