- Capital One (Mclean, VA)
- …Product Managers to work on Axon, a Capital One developed platform that drives customer and agent experiences, as well as back-end interactions, whenever human ... while mitigating product risks + **Transformational Leadership** - Leads cross functional teams to solve customer problems...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Steampunk (Mclean, VA)
- … Customer Experience Design + Experience working on multi-disciplinary, cross -functionalteams including Service Designers, UX and UI designers, technologists, ... andadoption + Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment + Understand and embrace the… more
- Steampunk (Mclean, VA)
- …user, usability, and accessibility testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. ... + Understand the relevance of and how artifacts like journey maps, service blueprints, personas,ecosystemand experience maps fit into crafting the user experience +… more
- Capital One (Mclean, VA)
- …outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. ... over 50,000 Capital One associates by developing advanced technologies and customer -focused solutions. The newly established Portfolio Operations team, a critical… more
- Steampunk (Mclean, VA)
- …than just a "Machine Learning Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. ... **Contributions** + Collaborate with cross -functional teams to design and develop machine learning models...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Capital One (Richmond, VA)
- …and prioritize multiple projects simultaneously + Identify, prioritize, and launch innovative, customer , agent and merchant focused payment products that drive ... offerings to consumers globally. Velocity Black has built a unique customer experience - its proprietary platform offers inspiration, recommendations and fulfillment… more
- Oracle (Richmond, VA)
- …We act with the speed and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the world. Oracle Generative AI ... Service is an exciting team in Oracle Cloud Infrastructure....intersection of business and engineering. + Work closely with cross -functional teams to integrate evaluation capabilities, identify new opportunities… more
- Steampunk (Mclean, VA)
- …more than just a "Data Scientist", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. ... to improve LLM behavior in constrained environments (eg, RAG pipelines, multi- agent workflows, decision support systems). + Identify, clean, label, and synthesize… more
- Steampunk (Mclean, VA)
- …morethan just a "Data Scientist", but a technologist with excellent communication and customer service skills and a passion for dataand problem solving. ... to improve LLM behavior in constrained environments (eg, RAG pipelines, multi- agent workflows, decision support systems). + Identify, clean, label, and synthesize… more