- Oracle (Olympia, WA)
- …under the Fair Labor Standards Act. US Veteran transitioning from active service or active-duty Military Spouse new to corporate experience preferred Veterans and ... resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service … more
- Capital One (Olympia, WA)
- …our internal agent -facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and ... Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is...while mitigating product risks + Transformational Leadership - Leads cross functional teams to solve customer problems… more
- Nordstrom (Seattle, WA)
- …Asset Protection Pillars: + Protect People by providing support for employee and customer safety. + Protect Physical Spaces by protecting our assets which include ... the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: + Resolve theft by using good judgment… more
- Amazon (Seattle, WA)
- Description Shape the future of cloud economics as the leader of AWS Service Pricing. The AWS Pricing team owns AWS's Agentic pricing decision engine-empowering ... service teams with innovative strategies and robust frameworks that maximize customer value and accelerate growth. We blend strategic innovation with scaled-out… more
- Meta (Redmond, WA)
- …used by Operations teams 19. Experience in data analysis, user experience research, customer experience, or service design roles 20. Experience partnering with ... **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new-… more
- Rubrik (Olympia, WA)
- …while collaborating with Rubrik partners worldwide. Responsibilities: + Work cross -functionally with MSPs, MSSPs, and Rubrik teams (sales, engineering, product ... enablement initiatives/projects + Champion new lines of business, contribute to service creation, and drive innovation in Rubrik-powered use cases + Collaborate… more
- CVS Health (Olympia, WA)
- …Lead the deployment, testing, and optimization of generative AI models to support agent -assist, customer self- service , and operational analytics. + Build and ... year of demonstrated experience with generative AI, agentic AI, and emerging technologies in customer service or operational environments. + A minimum of 1 year… more
- Oracle (Olympia, WA)
- …define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product team. This ... dynamics to develop differentiated strategies for AI Agents in customer service . + ** Cross -Functional Collaboration:**...+ Work with UX teams to design intuitive AI Agent interfaces for digital customer service… more
- AAA Mid Atlantic (Forks, WA)
- …ideal candidate will have: + High school diploma or equivalent + 2+ years of customer service and/or sales experience in an insurance environment + Call Center ... rotating schedule The primary duties of the Outbound Insurance Service Specialist are to: + Execute and facilitate insured's...of the consumer. + Serve as liaison between the customer , sales agent and manager to ensure… more
- Amazon (Seattle, WA)
- …portfolio. Amazon Connect forecasting and agent scheduling handles all aspects of customer service agent schedule management in the contact center center ... contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, customers can create their… more