• Principal Software Engineering Manager

    Microsoft Corporation (Redmond, WA)
    …a hands-on **Principal Software Engineering Manager** to lead the Employee Self Service Platform Extensibility team. This team is at the forefront of enabling ... AI-powered self- service experiences across HR, IT, Facilities, and other enterprise...execute the technical roadmap aligned with organizational goals and cross -functional priorities. Cross -Team Collaboration: + You will… more
    Microsoft Corporation (09/27/25)
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  • Principal Product Manager - CoreAI

    Microsoft Corporation (Redmond, WA)
    …competitive segment of the industry. As Principal Product Manager - CoreAI for Foundry Agent Service , you will understand customer problems, the rapidly ... it and that our products will define the AI agent era. We run lean, obsess about customers, and...a **Principal Product Manager - CoreAI** with technical depth, customer empathy, and an abundance of energy. The right… more
    Microsoft Corporation (09/03/25)
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  • Software Engineer II

    Microsoft Corporation (Redmond, WA)
    We are seeking a **Software Engineer II** to lead the Employee Self Service Platform Extensibility team. This team is at the forefront of enabling AI-powered self- ... service experiences across HR, IT, Facilities, and other enterprise...Copilot Studio and Bizchat. + Collaborate with internal and customer HR, IT, and Facilities stakeholders to understand business… more
    Microsoft Corporation (09/27/25)
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  • Distinguished, Software Engineer

    Walmart (Bellevue, WA)
    …functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self- service options, ... we're at the forefront of designing and deploying Walmart's next generation Contact Center as a Service (CCaaS) platform. Our mission is to support all business… more
    Walmart (07/23/25)
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  • Sr Manager, Applied Science, Healthcare AI

    Amazon (Seattle, WA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... systems, AI agent design, and medical coding - Collaborating with cross -functional teams to translate research into production - Managing project portfolios and… more
    Amazon (08/22/25)
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  • Principal Product Manager - CoreAI

    Microsoft Corporation (Redmond, WA)
    …of what we build, how we build it and that our products will define the AI agent era. We run lean, obsess about customers, and always make our decisions based on the ... are looking for a **Principal Product Manager - CoreAI** with technical depth, customer empathy, and an abundance of energy. The right candidate is highly effective,… more
    Microsoft Corporation (09/12/25)
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  • Escrow Officer Representative - Upward Title

    Anywhere Real Estate (Seattle, WA)
    …Solving: Identifying and addressing potential issues before they cause delays. + Customer Service : Building strong relationships with agents and clients, ... time. + People Reader: Recognizing and adapting to an agent 's or homebuyer's personality and mood to make them...virtual closing programs while still delivering best in class customer service to agents and homebuyers. **Who… more
    Anywhere Real Estate (07/24/25)
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  • CX Consumer Senior Program Lead

    Coinbase (Olympia, WA)
    …feedback loops to product teams. * Develop and implement strategies to optimize customer service operations and drive continuous improvement * Collaborate with ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most… more
    Coinbase (09/10/25)
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  • Director - Applied Science, Amazon Connect

    Amazon (Seattle, WA)
    …executing to be the leader irrespective of the ultimate balance between proactive end- customer self- service and agent -assisted workloads. To do so, science ... This science strategy will enable data-driven, AI-powered continuous optimization across self- service , agent assistance, and manager assistance workloads. This… more
    Amazon (08/13/25)
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  • Contact Center Engineer

    Navient (Olympia, WA)
    …Implement process changes and automation to enhance agent productivity and customer experience. + Liaise with cross -functional stakeholders (eg, customer ... financial future, including: + **Private student loans** - low rates, people-first service , and flexible payments. + **Student loan refinancing** - break free from… more
    Navient (09/19/25)
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