- UNUM (Olympia, WA)
- …etc. + Strong communication skills, both verbal and written, are essential. + Strong customer service orientation and skills; ability to thrive in a team ... Here, we work to provide the employee benefits and service solutions that enable employees at our client companies...to our HRIS Consulting business. + Define and configure customer system changes in support of business strategy and… more
- Microsoft Corporation (Redmond, WA)
- …further into the age of AI: integrating with GitHub Copilot, improving agent chat context with real-time diagnostic and linting insights, developing Model Context ... and related tools. + Collaborate with AI teams to enhance Copilot chat and agent experiences with rich language and debugging context. + Invent and prototype new… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... work and community engagement, you'll identify developer pain points, work cross -functionally to influence product roadmaps, and contribute to open source projects.… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with science, engineering, product and design developing towards a customer bar that you will help to define and...role you will be primary in coordinating and delivering cross -org releases, including both science and engineering innovations. You… more
- Zoom (Seattle, WA)
- …zoom co-browse (collaborative browsing) service , which provides the ability for agent and the end customer to securely and simultaneously navigate, interact ... ; + develop real-time data and historical analytics reports services to help customer better understand their Contact Center's service levels, wait times, call… more
- Amazon (Bellevue, WA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... how to make work fun. You will have experience refining processes, leading cross -functional teams, and communicating to diverse audiences. You will be a positive… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... emailing, and sharing experiences, where Alexa acts as an agent to get things done for customers. This role...two days the same. You are a business owner, customer -facing representative for the service , and the… more
- Nordstrom (Seattle, WA)
- …product exhaust. + Establishing tactics to decrease return rates by offering exceptional customer service + Supporting efforts to place returned product at its ... been committed to providing customers with the best possible service and experience in fashion. We have a relentless...in fashion. We have a relentless drive to exceed customer expectations. We continue to grow and evolve to… more
- Amazon (Seattle, WA)
- …in global sales teams or equivalent experience. - Experience with enterprise customer experience cloud technologies (eg CRM, service automation, data and ... - especially when it comes to delivering a superior customer experience? If so, come build with us at...artifacts and standards for Amazon Connect demos - Lead cross -functional collaboration to develop RFx solutions and scalable enablement… more
- Kyndryl (Olympia, WA)
- …and consultative sales for large enterprise contact center transformations. + Guide cross -functional consultants to design and implement customer experience (CX) ... cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. +… more