- Travelers Insurance Company (Bellevue, WA)
- …Recommends business solutions (3R's) and programs to meet objectives. + Directs customer service issues to appropriate resources, elevates all unresolved matter ... or be willing to relocate to this area. **What Will You Do?** Agent Support: + Responsible for substantial and/or complex Agency assignments. Applies agency… more
- EMCOR Group (Kent, WA)
- …equivalent a plus. + Previous HVAC industry experience a plus + 1+ years customer service background required + General computer skills including Microsoft Word ... systems to provide the most efficient economic solutions to meet customer expectations. **Job Title:** Dispatcher I **Principal Duties and Responsibilities** +… more
- Anywhere Real Estate (Seattle, WA)
- …Solving: Identifying and addressing potential issues before they cause delays. + Customer Service : Building strong relationships with agents and clients, ... time. + People Reader: Recognizing and adapting to an agent 's or homebuyer's personality and mood to make them...virtual closing programs while still delivering best in class customer service to agents and homebuyers. Qualifications:… more
- Amazon (Seattle, WA)
- …Chat capabilities. These capabilities will deeply integrate with Connect's contact routing, agent workspace, end customer experiences, and AI services. Working ... closely with engineering, AI, and design teams to reimagine both customer self- service and contact center experiences. This role offers the opportunity to… more
- HP Inc. (Vancouver, WA)
- …with cross -functional teams, including planning, procurement, production, logistics, returns, customer service , and operations to gather data and insights ... improvement and propose recommendations to enhance efficiency, reduce costs, and increase customer satisfaction in the Sourcing and Logistics areas. + Collaborate… more
- Microsoft Corporation (Redmond, WA)
- …passionate about building the next generation of AI-powered automation experiences? The Agent Flows team, is leading the way in delivering AI-first Cloud Automation ... the development of design documents for a product, application, service , or platform. + Directs efforts for creation and...of the correct metrics for experimentation in determining improving customer value. + Leads by example and mentors others… more
- Coinbase (Olympia, WA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital part...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... messaging and sharing experiences, where Alexa acts as an agent to get things done for customers. This role...two days the same. You are a business owner, customer -facing representative for the service , and the… more
- Deloitte (Seattle, WA)
- …complex projects in a fast-paced, team environment + Lead and assist Customer and Sales Operations pursuits and practice development initiatives + Promote and ... relevant regulations, standards, and organizational policies. + Collaborate with cross -functional teams, including development, infrastructure, and business teams, to… more
- Microsoft Corporation (Redmond, WA)
- …of what we build, how we build it and that our products will define the AI agent era. We run lean, obsess about customers, and always make our decisions based on the ... We are building the industry's leading model serving platform, empowering customer applications and agents with unmatched reliability, performance, and flexibility.… more
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