- Kyndryl (Sacramento, CA)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- Intuit (Mountain View, CA)
- …to refine product offerings. + Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ... innovative financial products, including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them… more
- Travelers Insurance Company (West Hollywood, CA)
- …cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent ... of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...or a minimum of two years of work OR customer service related experience preferred. + Demonstrated… more
- Zoom (San Jose, CA)
- …and highly technical ServiceNow Developer. You'll bring deep expertise in the Customer Service Management (CSM) module to design, develop, and maintain ... center solutions (Zoom Contact Center), support ticketing systems (ServiceNow), and customer service automation platforms. Responsibilities + Designing and… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...home, which is why we strive for flexibility as part of our working culture. When we feel supported… more
- PVH Corp. (Calexico, CA)
- …+ Partners with the Store Manager to make decisions that support brand standards, customer service expectations, and connect the store's goals to the larger ... **Be part of an iconic story.** At Calvin Klein,...Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand. They work… more
- Sunrun (CA)
- …other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so ... are seeking a highly skilled Amazon Connect Developer with proven experience integrating Salesforce Service Cloud Voice to join our team. This role is ideal for a… more
- Panasonic North America (San Diego, CA)
- …time management skills. + Demonstrated ability to work in a fast-paced, collaborative, customer service driven environment. + Ability to develop and operate ... peoples' lives and making the world a better place-one customer , one business, one innovative leap at a time....relationship with 3PL and internal customers **Logistics** + Change Agent for creating, deploying and adopting effective supply chain… more
- Walmart (Sunnyvale, CA)
- …touchpoints - from product recommendations and layout optimization to GenAI-powered customer understanding. The ideal candidate combines deep ML expertise with ... production experience and thrives in fast-paced, impact-driven environments. As part of our team, you'll join a fast-paced and...- crafting solutions that are fair, relevant, and truly customer -centric at a global scale. **About Team:** Our team… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... Attendance is expected and fully supported. * *Team*- The Agent Productivity Tools (APT) team is a vital ...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more