- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. You will work closely… more
- Amazon (Santa Clara, CA)
- …making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong ... - Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
- Cardinal Health (Sacramento, CA)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- UGI Corporation (Rocklin, CA)
- …and Experience High School Diploma or Equivalent; Associate/Bachelors degree preferred 3+ customer service experience in a contact center environment Working ... lives and/or works. #LI-Hybrid Nearest Major Market:Sacramento Job Segment: Behavioral Health, Substance Abuse, Compliance, Healthcare, Legal, Customer Service more
- The Walt Disney Company (Santa Monica, CA)
- …+ **Experience defining and measuring individual and team-based performance for customer service organizations** + **Proficiency in Microsoft Outlook, JIRA, ... of internal and external teams** + **Enforce key performance metrics, including service levels, agent /operational productivity, and response times across Hulu,… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... customer experience. We are working on development of multi- agent architecture systems as well as developing methodologies for...various ways of leveraging data to influence product and service offerings - for almost every business at Amazon… more
- Walmart (Sunnyvale, CA)
- …for this position. If none are listed, there are no preferred qualifications._ Customer Service , We value candidates with a background in creating inclusive ... impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the... care team is dedicated to providing exceptional cutting-edge agent tools for customer care business. We've… more
- Revelyst (Irvine, CA)
- …Customer Success Representative** to join our team who will provide sales support, customer service , and manage orders for an assigned territory of Sales ... Fox Authorized Wholesale Dealers. As a level II support agent , you will also provide support to Fox E-Commerce...as required **Requirements/Qualifications:** + A minimum of 2-3 years customer service , inside sales, or retail sales… more