- Kelly Services (West Henrietta, NY)
- …so, we want to hear from you!** We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team and provide exceptional support to ... + Master the use of multiple contact center management systems/ agent desktop software solutions (eg, Salesforce, Cisco Finesse, Zoho...or equivalent. + 1+ years of experience in a customer service / customer support role. +… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …opportunities. Level I: + High School diploma or equivalent required. + Customer service experience preferred. + Entry level position. Duties performed ... claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer...and demands. + Completed training on at least one part of Scheduling unit. Level Il - in addition… more
- Cardinal Health (Albany, NY)
- …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
- Coinbase (Albany, NY)
- …In this role, you'll oversee Coinbase's both custom-built and SaaS-based AI-powered customer self- service and automation capabilities , as well as applications ... Managers to define and execute a strategy for AI-driven self- service and automation, reducing contacts and improving customer...of SaaS platforms and in-house applications to deliver seamless customer and agent experiences. * Partner with… more
- The Walt Disney Company (New York, NY)
- …prototype AI-driven solutions that address key pain points for both customers using self- service systems and customer service (CS) agents interacting with ... and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to...for cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Synchrony (New York, NY)
- …improve service delivery using VoC feedback and analytics to enhance customer satisfaction and operational responsiveness. + Elevate Service Desk performance ... **Role Summary/Purpose:** The **Senior Vice President** Workplace Technology & Service Delivery will be responsible for driving operational excellence across… more
- GE Vernova (Schenectady, NY)
- …contact and technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality ... Vernova in Richmond, VA as a Lead Engineer - Service Engineering. As a member of the Steam Power... center repairs, root cause analysis, conduct and be part of design reviews to fulfill technical requirements. Essential… more
- Deloitte (New York, NY)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more
- PVH Corp. (Oceanside, NY)
- …is to sell and promote Tommy Hilfiger merchandise through execution of the TH Customer Service Standards. The Lead Associate has cash responsibilities and also ... **Be part of an iconic story.** TOMMY HILFIGER is...by Store Management. **OVERALL RESPONSIBILITIES** . Consistently provides TH Customer Service to company standard. . Keep… more