- The Hartford (Frisco, TX)
- …aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to ... for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center...experience a plus + College Degree preferred + Strong Customer Service orientation and Relationship Building skills… more
- ServiceNow, Inc. (Austin, TX)
- …customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our ... customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...SAML/SSO and other widespread enterprise technologies + Connect chat, agent chat, and virtual agent configuration and… more
- Coinbase (Austin, TX)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...Diploma or equivalent.** + **Minimum of 6 months of customer service experience.** + **Must be 18… more
- Capital One (Austin, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...or equivalent certification + At least 3 years of customer service or call center experience +… more
- Capital One (Austin, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... but impacting outcome + Successfully executes core work as part of a collaborative team in highly complex work...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Amazon (Austin, TX)
- …from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, ... Description This position is part of the AWS Specialist and Partner Organization...flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is… more