- Wolters Kluwer (Dallas, TX)
- …High School diploma or equivalent. Prefer some college. Experience: + 1+ years customer service experience. Prefer experience in retail, hospitality, or office ... documents. + Assists Process Servers in the completion of service for CT's Registered Agent function. +...Detail: Ability to maintain accuracy in order processing. + Customer Service : Basic understanding of customer… more
- ServiceNow, Inc. (Addison, TX)
- …Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape ... and spatial relationships. + ServiceNow certifications such as Application Development (CAD), Service Portal, and Virtual Agent are beneficial. FD21 **Work… more
- Coinbase (Austin, TX)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more
- Brookfield Properties (San Marcos, TX)
- …(or equivalent work experience). + Real estate experience (preferred). + 1-2 years customer service experience in high-end resort, real estate, or retail ... our customers, partners, employees, and members of the community.As part of Brookfield - one of the largest alternative...environment delivering exceptional customer service . + Marketing/Sales background is a… more
- ServiceNow, Inc. (Austin, TX)
- …customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our ... customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...SAML/SSO and other widespread enterprise technologies + Connect chat, agent chat, and virtual agent configuration and… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- ServiceNow, Inc. (Austin, TX)
- …customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our ... customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their...+ Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence,… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... QA analysts, ensure compliance with client standards, and drive continuous improvement in service quality. To be considered for this role, you must complete a full… more
- Vistra (Irving, TX)
- …Summary** The primary purpose of the Resolution Support Specialist I is to provide customer service and sales support to prospective and existing customers. This ... If you have what it takes to become part of the Vistra family and would like...to initiate customer resolution & satisfaction *Provide customer service using Trusted Adviser skills *Negotiate… more
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