- Nestle (Austin, TX)
- …preferred + 2-3+ years' experience working with or managing a DSD and/or food service network + 3-4+ years Customer Account Management and/or Field Sales ... coffee at the heart of what we do. As part of our team, you'll be empowered to inspire,...Partners (ie Aramark, etc.) as an extension of the Customer Account Manager Partnerships. The Regional Partnership Manager will… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise...home, which is why we strive for flexibility as part of our working culture. When we feel supported… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... to lead a team of agents in delivering exceptional service across BPO campaigns. You'll be responsible for performance...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- USAA (Plano, TX)
- …programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary ... to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the...service culture. When you join us, you'll become part of a thriving community committed to going above… more
- Amazon (Austin, TX)
- …You will focus on pioneering novel research in GenAI, designing intelligent, self- service systems that integrate state-of-the-art LLMs, multi- agent systems, and ... in Generative AI (GenAI) to build state-of-the-art AI-driven solutions that enhance customer experience and streamline operations. As an Applied Scientist at OTS… more
- Teleperformance USA (Mcallen, TX)
- …and improvement of contact center day-to-day operations for inbound technical support and customer service support.** **This position is 100% onsite in McAllen, ... excellent TOPS implementation skills** + **Experience managing programs with varying service objectives, agent skill requirements and technical solutions.** +… more
- Carrington (Plano, TX)
- …the use of office machines such as computer, copiers, fax machines. + Strong customer service skills. + Requires extremely high level of organizational skills ... to meet Company and Investor guidelines + Communicates with Escrow Officer/Settlement Agent , Title Officer, Realtor, Closing Agent , and Appraisal Management… more
- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more