- Mass Markets (Killeen, TX)
- …with experience. While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back-office support in ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- CBRE (Dallas, TX)
- … line Corporate Segment Role type Full-time Areas of Interest Administrative, Customer Service , People/Human Resources Location(s) Dallas - Texas - United ... detail-oriented Senior People Support Specialist to join our People Service Center. As a Tier 1 support agent...enhance the employee experience. + Mentor and guide junior customer service agents, providing training and support… more
- Mass Markets (TX)
- …+ High School Diploma + 2-3 years of experience in a call center or customer service environment. + Proven experience in a supervisory or team lead role. ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- The Hartford (Frisco, TX)
- …basic understanding of Financial Statements and calculation of rate/premium + Strong customer service skills + Critical thinking: Proactively identify and ... fast-paced, high volume business environment. You will be a part of a service team, collaborating to...support in gathering data necessary, internet research, interfacing with agent and customer , HO to ensure all… more
- CGI Technologies and Solutions, Inc. (Dallas, TX)
- …& Call Center Readiness o Oversee impacts to IVR routing, call volume shifts, and agent handling models for migrated customer bases. o Identify system and config ... role will drive program delivery across retail, digital, call center, and customer migration workstreams, with a strong focus on execution, stakeholder alignment,… more
- PNC (Dallas, TX)
- …teams to service assets throughout the life cycle of a loan. *Prior customer service experience, preferably in loan servicing or related field is preferred. ... Other customer service experience will be considered. *Successful...for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring… more
- CGI Technologies and Solutions, Inc. (Houston, TX)
- …completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training ... candidates should possess excellent communication skills, have experience in customer service , and be able to work...compensation information of other employees or applicants as a part of their essential job functions cannot disclose the… more
- PNC (Houston, TX)
- …and execution to deliver excellent optimized payment experiences that delight our customer and grow the business. You will partner with several key stakeholders ... including customer care center, employee readiness, technology, fraud, risk, and...* Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax...and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class… more
- Capital One (Plano, TX)
- …Renewal Portfolio Administrator Small businesses are the backbone of America and a vital part of the economy as a whole. Their success is essential to economic ... on a regular basis. This position coordinates loan renewals, reviews customer -provided documentation for accuracy and compliance, and promotes a healthy ongoing… more