- ServiceNow, Inc. (Addison, TX)
- …Lead customer design and requirements workshops around Employee Center, Workspace, Virtual Agent and Mobile. + Work hand-in-hand with customer teams to shape ... and spatial relationships. + ServiceNow certifications such as Application Development (CAD), Service Portal, and Virtual Agent are beneficial. FD21 **Work… more
- Coinbase (Austin, TX)
- …100 million customers worldwide. You'll report to a product leader who leads all Customer Experience ( Agent and Customer -facing) tooling and you will ... weekly and monthly program updates. * Investigate and inspect customer user journeys through our self- service and...Partner with Product and Engineering teams owning our internal customer support agent experiences to build clean… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... channels, leveraging APIs, data flows, and telephony infrastructure to enhance customer experience and agent productivity. Validating end-to-end agentic systems… more
- Wolters Kluwer (Dallas, TX)
- …High School diploma or equivalent. Prefer some college. Experience: + 1+ years customer service experience. Prefer experience in retail, hospitality, or office ... documents. + Assists Process Servers in the completion of service for CT's Registered Agent function. +...Detail: Ability to maintain accuracy in order processing. + Customer Service : Basic understanding of customer… more
- Health Care Service Corporation (San Antonio, TX)
- …*4 years' experience in a health care management field, claims processing, customer service or marketing/ sales involving decision making, self-direction, and ... OR Bachelor's degree and 2 years health care management, customer service or marketing/sales experience. *Health care...Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements:** + ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...At least 3 years of experience in client services, customer service , business process management, project management,… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements:** + ... and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on...least 2 years of experience in client services or customer service + At least 2 years… more
- Capital One (Plano, TX)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... sight to every device on the network + Internet service must be provided by Cable or Fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- The Hartford (Frisco, TX)
- …aggregates etc.) + Serve as a point of contact for brokers and provide optimal customer service experience on behalf of the company + Careful adherence to ... for rating and acts as the gatekeeper between the agent , Underwriter and the Operations Service Center...experience a plus + College Degree preferred + Strong Customer Service orientation and Relationship Building skills… more
- Coinbase (Austin, TX)
- … agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... We design, build, and own platforms that prioritize the customer -first approach while driving agent productivity and...with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing… more