- Oracle (Richmond, VA)
- …to define and execute the strategy for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX Service product ... Collaboration:** + Work with UX teams to design intuitive AI Agent interfaces for digital customer service channels, considering end user, service … more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... makes for an excellent one. **Contributions** **Contributions** As a **Senior Service D** **esigner** , you willbe responsible forguiding government clients through… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a service designer, you will be responsible for guiding government clients through… more
- Steampunk (Mclean, VA)
- …Trust Security Clearance + 3+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** As a ** Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
- Bon Secours Mercy Health (Charlottesville, VA)
- …**Minimum Qualifications** + At least one year of face-to-face registration or Customer Service experience. + Strong oral communication skills, good attention ... delivery, along with a desire to join a growing service line. **WHY you should join our Team:** **Easy:**...clinical care and patient experiences. **Connected** : We are part of Bon Secours Mercy Health, where you will… more
- Anywhere Real Estate (Reston, VA)
- …ensure timely distribution of mail **Minimum Qualifications:** * Two or more years of customer service experience is preferred, with prior experience in a real ... **Ready to be part of something great?** We're looking for a...a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Capital One (Chesapeake, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... are tasked with providing the best of the best customer service . This is your opportunity to...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Deloitte (Mclean, VA)
- …+ Architect and implement end-to-end agentic systems that combine LLMs, multi- agent orchestration, enterprise data pipelines, and business applications - delivering ... directly, including data integration layers, retrieval and knowledge services, agent orchestration logic, and guardrails for safety, compliance, and resiliency.… more