- Steampunk (Mclean, VA)
- …Trust Security Clearance + 10+ years of experience in human centered design, service design, and/or customer experience design, translating user needs into ... **Overview** **Design. Disrupt. Repeat.** As a **Senior Service Designer,** you will be responsible for guiding...and technology tools and trend to enhance the overall customer experience (CX) to engage and inspire people seeking… more
- TekSynap (Arlington, VA)
- … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
- PVH Corp. (Woodbridge, VA)
- **Be part of an iconic story.** At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds ... and the brand. They consistently exceed expectations, provide exceptional service and display passion for our brand. Sales Support...display passion for our brand. Sales Support Associates are part of a team focused on delivering top line… more
- Clean Harbors (Manassas, VA)
- …**Clean Harbors** in **Manassas, VA** has an opening for a **Field** ** Service Project Manager** . The successful candidate will be responsible for management ... and work scopes and schedules. + Acts as an agent of business and is involved with developing relationships...with developing relationships with key customers and understanding the customer issues. + Provide guidance to subordinates in order… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... agent , consumer and all deal parties. You are part of a collaborative team that is enhancing the...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more
- Mass Markets (VA)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Capital One (Richmond, VA)
- …Qualifications:** + BPM, Lean, or Six Sigma Certification + At least 1 year experience in Customer Service or Fraud + At least 1 year of experience using JIRA ... Manager (Hybrid) As a Principal Process Manager for Capital One's Retail Bank Customer Protection Organization, you will be part of a talented, people-first… more
- Steampunk (Mclean, VA)
- …- Citizen, Service , & Defense will develop and maintain strong customer relationships, help customers be successful, and grow their careers. The successful ... Senior leadership and proven ability to identify new customers, participate in customer calls, developing white papers and presentations + Should have strong network… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... join our team. This role is critical in ensuring the highest level of service quality within our call center operations. The ideal candidate will be responsible for… more
- Extra Space Storage (Mclean, VA)
- …following types of jobs, we encourage you to apply: _Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, ... closes at 6pm. + $18.00-$20.00 per hour plus monthly incentive opportunities. + Part Time The **Assistant Store Manager** plays a pivotal role in supporting the… more