- Oracle (Richmond, VA)
- …(GBU) Generative AI team is responsible for leading Generative AI and Agent needs of business applications serving variety of markets including Finance, Hospitality, ... and engineers to deliver high quality generative ai and agent features that delights our customers with the confidence...to solve business problems. **What we offer** + Being part of one of the most visionary and mission-driven… more
- Travelers Insurance Company (Chantilly, VA)
- …cases. + Handles files in compliance with state regulations, where applicable. + Provides excellent customer service to meet the needs of the insured, agent ... of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees...or a minimum of two years of work OR customer service related experience. + Demonstrated ownership… more
- Capital One (Mclean, VA)
- …in the world of data-driven decision-making. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new ... in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Mass Markets (VA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of industries,… more
- GE Vernova (Richmond, VA)
- …contact and technical interface for complex repairs projects with repairs sales, customer service managers, project managers, sourcing, engineering, and quality ... engineering team in Americas, you will be an active contributor to the service engineering activities such as outage planning and execution, technical guidance to… more
- ICF (Reston, VA)
- …hardware / Mac + 3+ years of experience with AI-powered customer service platforms (eg, Microsoft Copilot, ServiceNow Virtual Agent , Zendesk AI, or similar) ... platforms + Troubleshoot issues related to voice, IVR, ACD, agent softphones, call routing, recording, surveys, and reporting +...formal trouble ticket system such as Microsoft System Center Service Manager, Remedy, or ServiceNow. + 3+ years of… more
- H&R Block (Richmond, VA)
- …and technology for accurate service . Pursue ongoing training to improve tax expertise, customer service , and tech skills + Use H&R Block's digital tools and ... Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+… more
- Anywhere Real Estate (Virginia Beach, VA)
- …years previous supervisory experience strongly preferred. + Prior Real Estate and customer service experience strongly preferred. + Ability to provide feedback ... has an exciting opportunity for you to be a part of it! We are looking for a **Manager...first approach. Ability to coach team on providing exceptional customer service throughout the transaction process. +… more
- CBRE (Richmond, VA)
- …to adopt a different point of view. + Impact the achievement of customer , operational, project, or service objectives across multi-discipline teams. Work is ... Senior Transaction Manager Job ID 254174 Posted 02-Jan-2026 Service line Advisory Segment Role type Full-time Areas...a defined portfolio of commercial properties. This position is part of the Brokerage job family. Brokers are responsible… more
- Coinbase (Richmond, VA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... is expected and fully supported. * *Team* - The Agent Productivity Tools (APT) team is a vital ...efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater… more