- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …field is preferred however not required. **Other Job Specific Skills** + Excellent customer service skills. + Excellent communication and interpersonal skills + ... a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents...IT support group. + Track issues using an ITSM ticketing system. Keep meticulous notes. + Troubleshoot and repair… more
- BlackBox (Inver Grove Heights, MN)
- …of materials, parts, supplies and equipment. Provide internal and external customer service and support through a ticketing system, email, phone calls etc. ... Updated all work performed in our service ticketing system. + Provide excellent customer ...purchase orders or RMAs (returns) and communicate discrepancies to customer service or purchasing agent .… more