- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- Teleperformance USA (North Lauderdale, FL)
- …customer support process and is a critical part of the end to end customer service delivery experience. The analyst will work closely with all key ... own and manage a stream of incoming requests from customer facing agents and will work with...be a strong communicator, comfortable in clearly articulating the agent and customer point of view and… more
- University of Miami (Medley, FL)
- …of other employees and ensure a high level of performance. + Excellent customer service skills. + Ability to maintain effective interpersonal relationships. + ... assist in creating and driving a culture of empathy, service excellence and delivery of patient centered care that...is responsible for supervising a team of contact center agents who are responsible for patient access and registration… more
- Kemper (Bradenton, FL)
- …+ Commit to ongoing development of knowledge and skills **Minimum qualifications:** + Customer service experience + The ability to visit customers and prospects ... our stakeholders that delivers on our promises._ **Role:** Life Insurance Sales Agent **Employment Type:** Full Time **Work Arrangement:** Field Role **Career and… more
- Mass Markets (FL)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Pearl Interactive Network (Tallahassee, FL)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...projects and departmental goals. + Perform tasks to ensure service level requirements are met. + Ensure agents… more
- Paychex (Sarasota, FL)
- …that lowers their risk to loss and is provided a high-level quality of customer service to compliment those products. + Responsible for achieving client ... Agent , and internal stakeholders to guarantee delivery of superior customer service . + Responsible for meeting specific client retention goals… more
- BMO Financial Group (Sarasota, FL)
- …media, tablets, Smart phones, online tools, and applications. + Experience in a consultative customer service or sales role, with a drive to deliver a personal ... Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in… more
- Teleperformance USA (FL)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... **Process Excellence:** **Demonstrate commitment to following established procedures and be customer service driven.** + **Collaboration:** **Proven ability to… more
- Anywhere Real Estate (Miami, FL)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more