- Mastercard (New York, NY)
- …Agentic Commerce to help bring Mastercard's flagship agentic commerce product, Mastercard Agent Pay, from concept to market and scale. The ideal candidate will ... in this endeavor will mean delivering a strong commercial strategy for the Mastercard Agent Pay product, accounting for each face of its value proposition and each… more
- Amazon (New York, NY)
- …partner AI readiness and transformation. In this role, you'll build AI tools/ agents and solutions that drive both internal AWS productivity and external partner ... Org engineering and other business stakeholders to build and externalize AI agents for complex workflow automation including key partner programs - Specialization,… more
- JPMorgan Chase (New York, NY)
- …and innovate telecom network operations through advanced tooling and processes to enhance customer experience. Join our team and be part of managing one of the ... that require immediate attention and remediation. + Provide root-cause analysis on service outages. + Support day-to-day operations of the telecom platforms by… more
- Ryder System (Albany, NY)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for… more
- DoorDash (New York, NY)
- …and the underlying infrastructure that empowers our dedicated customer support agents (Teammates) to deliver world-class service across our complex ecosystem ... at the vital intersection of building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications… more
- C&W Services (Albany, NY)
- …client portfolios across North America, accountable for the performance and customer satisfaction of a complex, highly technical, and demanding group of ... clients. Customer interaction and partnering in a "C-Level" environment is...strategic levels of the clients + Develops front line service delivery team and leadership, measuring and ensuring safety… more
- Deloitte (Rochester, NY)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... ensuring code integrity, feasibility, and alignment with business and customer goals. Participate in requirement analysis, component design, development, unit… more
- Deloitte (Rochester, NY)
- …Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex ... products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, contributing to low-level architecture and… more
- Butler America (East Syracuse, NY)
- …Center Representative Location: East Syracuse, NY Job ID: #71386 Pay Range: $16-19 Our customer base is end users of our equipment. We are considered 'the factory' ... contractor. The dealer or contractor installs it in the customer 's home. Instead of the homeowner reaching out directly...connected with a dealer that can provide sales or service we will warm transfer to a dealer *… more
- Lincoln Financial (Albany, NY)
- …whether to accept or reject a risk based upon their analysis of the customer 's information. **What you'll be doing** * Reviews more complex new business and renewal ... coverage(s) and/or coverage levels on insurance products based on customer 's price range. * Adds more complex amendments/ACRs for...and integrity, millions of customers trust our solutions and service to help put their goals in reach. Lincoln… more