- JPMorgan Chase (Plano, TX)
- …Advisors on best practices to service all customers; monitor and manage agent errors, escalations, and customer exceptions, and update the information in a ... external customers and all departments to result in increased quality and customer service levels **Required qualifications, capabilities, and skills** + High… more
- Teleperformance USA (TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Teleperformance USA (El Paso, TX)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...and outbound customer inquiries** + **Provide excellent customer service through active listening** + **Work… more
- Teleperformance USA (Brownsville, TX)
- …are inspired to deliver only the best in all that we do.** + **6 months Customer service experience preferred** + **Over 18 years of age** + **Ability to type ... **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?… more
- JPMorgan Chase (Plano, TX)
- …AI tools to enhance operational effectiveness and automate processes, ensuring high-quality customer service . + Spearhead projects aimed at enhancing the ... strategic adoption of AI technologies to enhance operational effectiveness and customer service . **Required qualifications, capabilities, and skills** + Formal… more
- Technical and Project Engineering LLC (TAPE) (El Paso, TX)
- …completed batches to the cashier's office. * Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training ... customers. The ideal candidates should possess excellent communication skills, have experience in customer service , and be able to work as a team in a fast paced… more
- CACI International (San Antonio, TX)
- …to effectively communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking skills ... Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet...difficult for Tier I. + Perform side-by-side coaching with agents on difficult calls as necessary. + Conduct training… more
- AON (The Woodlands, TX)
- …Skills and experience that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) + Requires specific quality and compliance ... customer interactions and provide coaching / feedback to Agents + Update evaluation forms and input results to...that will lead to success: + Deep functional expertise ( Customer Service , Quality standards) + Requires specific… more
- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- Citigroup (Irving, TX)
- …(English / Spanish) skills are a plus + Highly organized presentation, negotiation and customer service skills + Creative thinker who challenges the status quo + ... to get exposure to every line of business and service that Citi offers. Everything from Retail / Commercial...disciplines, and you will be a custodian and change agent for our Problem Management processes but also how… more