- TTEC (Austin, TX)
- …the business, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and ... the production environment by introducing protocols, inspiring performance, and guiding the agents to into their new career with TTEC. Providing the best possible… more
- Trustmark (Austin, TX)
- …major worksite and voluntary benefit distributors to include brokers, agents , financial planners, consultants, and employees within Trustmark. Customers typically ... comprehensive sales process that will include marketing programs, educational seminars, customer needs analysis meetings, presentations to develop new and expand… more
- NTT DATA North America (Austin, TX)
- …go-to-market (GTM) strategy for a new line of Agentic Business Process as a Service (BPaaS) solutions. This role is responsible for building and leading a dedicated ... unit focused on driving innovation at the intersection of Generative AI, autonomous agents , and digital operations. As the business and technology leader for this… more
- Ryder System (Austin, TX)
- …Management, Employee Center Pro. + Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience ... the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough...road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for… more
- Teleperformance USA (TX)
- …experienced and dynamic Solution Consultant to support our ServiceNow ITSM (IT Service Management), CRM ( Customer Relationship Management), and ITOM (IT ... **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!**… more
- ITW (Dallas, TX)
- …and procedures. + Keep Service Branch, Service Contractors, and FRED' agents apprised of customer requirements and follow up to ensure action maintaining ... and lead district marketing communications + Work with local Service Managers to communicate SLA's and customer ...local Service Managers to communicate SLA's and customer requirements. + Submit timely reports on sales activity,… more
- ServiceNow, Inc. (Addison, TX)
- …person with meaningful impact and plenty of space to grow. **The Team** The Customer Excellence Group team at ServiceNow works with customers to help them achieve ... outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers...expert in how to best support NowAssist and AI Agent solutions by using ServiceNow GenAI and Platform products… more
- EDB (Austin, TX)
- …our global support organization. This role requires a visionary leader and change- agent who can drive transformative initiatives to position the support organization ... as a key driver of customer value. The Sr. Director will oversee a high-paced,...operation, implementing cutting-edge innovations such as generative AI, automation, self- service solutions, and robust knowledge management systems. **Your impact… more
- Parker Hannifin Corporation (Fort Worth, TX)
- … customer . + When customer certified as such, acts as customer 's agent on all product quality and quality systems issues. Secondary ... blueprints and engineering specifications. Responsible for ensuring compliance to customer and Company quality system specifications and requirements. Primary… more
- PNC (Houston, TX)
- …and execution to deliver excellent optimized payment experiences that delight our customer and grow the business. You will partner with several key stakeholders ... including customer care center, employee readiness, technology, fraud, risk, and...* Curious * Accountable * Trustworthy * A change agent * Intentional * Cool under pressure * Independent… more