- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience._ **Work from Home Location Requirements** ... Work from Home Customer Service Coordinator-Card Account Servicing **Are...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... in compliance with processing and program guidelines published by Customer . + Live agent support via camera...or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job… more
- Mass Markets (VA)
- …established ourselves as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This ... aptitude for conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
- Piedmont Airlines (Newport News, VA)
- …Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department. The primary ... aircraft. The successful candidate will be able to successfully complete the Customer Service Agent training course, be able to lift seventy (70)… more
- Enterprise Mobility (Norfolk, VA)
- …The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent working in the Return Lane.This position ... least 18 years old + Must have a minimum of 6 months of customer service experience in a fast-paced environment + Must have reliable transportation to and from… more
- Mass Markets (VA)
- …and genuinely enjoy helping others. In this role, you will provide full life-cycle customer service and a ssist customers in understanding their coverages and ... An aptitude for conflict resolution, problem-solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
- Wolters Kluwer (Richmond, VA)
- …your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)** **What We Offer: ** The Customer Service Coordinator role offers growth potential ... and amazing benefits. **What You'll be Doing:** As a Customer Service Coordinator, you will utilize your...+ Preferred Experience: 5+ years' experience in corporate services/registered agent industry. + Must be a positive team player… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- … Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to ... case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more