- Chenega Corporation (Springfield, VA)
- …experience working in the Federal marketplace. The **Lead Helpdesk Specialist** provides superior customer service in support of customer requests when ... for providing technical training and support to Help Desk agents related to computer systems, hardware, or software +...good phone skills and a professional demeanor. + Previous customer service experience strongly desired. + Good… more
- Anywhere Real Estate (Virginia Beach, VA)
- …the center of the transaction by anticipating their needs to provide exceptional customer service throughout the transaction process. + Technical- ability to ... timely, efficient, and accurate manner. + Collaborate closely with agent services department, agents and/or other third...with all parties involved in the transaction. + Prioritize service to the agent and all parties… more
- EMCOR Group (Mclean, VA)
- …may be assigned. + Deliver excellent support to ECS Operating Companies through exceptional customer service + Provide guidance and support to ECS and to ECS ... are required characteristics, knowledge, skills and abilities: + Outstanding customer service + Strong troubleshooting skills +...teams as well as operational teams + Proactive change agent skills with competent follow through + Ability to… more
- EMCOR Group (Mclean, VA)
- …be assigned. + Deliver excellent support to ECS Operating Companies through exceptional customer service + Ensure that ECS IT strategies and projects align ... following are required characteristics, knowledge, skills and abilities: + Outstanding customer service + Excellent organizational skills and self-directed, yet… more
- Educational Testing Service (Richmond, VA)
- …business stakeholders to document and refine Copilot use cases across departments (eg, customer service , legal, HR). Monitor adoption metrics and KPIs using ... Copilot dashboards and analytics tools. + Maintain Copilot Studio agents and connectors for integration with internal data sources and workflows. Develop prompt… more
- GE HealthCare (VA)
- …and planned maintenance (PM) on basic biomedical equipment and drive customer satisfaction through Service Excellence. **Job Description** RESPONSIBILITIES + ... Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs; as assigned,...as a member of local team to provide efficient service delivery to all accounts within assigned area. +… more
- Vylla Home (Woodbridge, VA)
- …family of companies (including lending, title and settlement services along with superior customer service from our headquarters in Aliso Viejo, California) + ... Vylla's national footprint and full- service model provide a truly progressive approach to...more - all under one roof! We offer our agents : + Competitive Commission Split - keep your commission… more
- CACI International (Sterling, VA)
- …metrics gathering process for the program, and using the metrics to ensure service delivery meets customer performance requirements ( Service Level Agreements ... highly engaged and motivated PMO + Operations management skills + Customer /Cross functional Stakeholders Management Skills and a Service /Quality mindset… more
- Steampunk (Mclean, VA)
- …are aligned and operating at peak efficiency. The ideal candidate will meet with customer to design and optimize service desk workflows, configure Service ... identify areas for workflow enhancement + Gather feedback from service desk agents and end-users to continuously...your identity and prevent fraud. Steampunk is a **Change Agent ** in the Federal contracting industry, bringing new thinking… more
- Republic Services (Richmond, VA)
- …procedures are followed. **PRINCIPLE RESPONSIBILITIES:** + Assists the project manager in customer service -related work including, but not limited to, scope of ... accurate with the scope of work provided. + Work with intercompany purchasing agents to obtain pricing from suppliers/vendors and to help develop project cost… more