- Capital One (Richmond, VA)
- …that leverage emerging AI technologies and drive high business value to materially transform agent and customer experiences. We need folks like you who find this ... and strategies to enable the performance of our Card Customer Channels associates. **Who We Are** **:** We're a...teams to deliver learning experiences that enable brand defining service for millions of customers. We are passionate about… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service D** **esigner** , you willbe responsible forguiding government clients through… more
- USAA (Chesapeake, VA)
- …solutions through alternative models such as white-labeled platforms, managing general agents (MGAs), or fronting company partnerships. + Agent -Driven ... programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary… more
- USAA (Chesapeake, VA)
- …solutions through alternative models such as white-labeled platforms, managing general agents (MGAs), or fronting company partnerships. + Agent -Driven ... programs that national brokers, including tools, training, or platforms that enhance agent productivity and customer engagement. + Home and Auto Ancillary… more
- SAIC (Chantilly, VA)
- …changes, and potential impacts to existing capabilities + Understand relationship between the customer 's delivery schedules and IT service roadmaps + Perform as ... + Proactively perform as an organized and dedicated change agent , core to ensuring quality assurance while assisting the...key Technical Advisor for articulating service requirement gaps to support customer mission… more
- Steampunk (Mclean, VA)
- **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the ... design makes for an excellent one. **Contributions** **Contributions** As a ** Service Designer** , you will be responsible for guiding government clients… more
- Capital One (Mclean, VA)
- Manager, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Rocket Software (Richmond, VA)
- …full-time remote opportunity located anywhere in the United States. The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role ... modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our… more
- Valmont Industries, Inc. (VA)
- …goals. Accountable for the achievement of territory revenue goals by sales representative/ agent , product, and customer . Leads the development and promotion of ... Customer feedback to support continuous improvement and new product/ service launches. * Lead account strategy, proposal development, contract negotiations, and… more
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