- ABBTECH Professional Resources, Inc. (VA)
- …deployments (NICE CXone or Amazon Connect) including IVR design, call routing, self- service automation, and CRM integration. + Manage customer -facing requests ... continuous improvements to optimize contact center performance and deliver high-quality service outcomes. **Basic Qualifications:** + 8 years of experience in… more
- ICF (Reston, VA)
- …It takes the right team of people, working together on the right solutions for the customer . We are looking for a seasoned Cloud Engineer who will be a key driver to ... that powers our scalable AI platform. Your focus will be on building Service Catalog products and reusable infrastructure templates that empower internal teams and… more
- Koniag Government Services (Fort Belvoir, VA)
- …Program Consultant with a Secret Clearance to support **ATS** and our government customer at Fort Belvoir, VA. We offer competitive compensation and an extraordinary ... Agile transformation changes and concepts. + Act as an agent of change leveraging your Agile acumen to improve...by centering on Agile Product Delivery + Develop change agents to facilitate capacity within the organization to support… more
- Capital One (Chesapeake, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... sight to every device on the network + Internet service must be provided by Cable or Fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- SitusAMC (Richmond, VA)
- …and resilience. + **Operational Excellence:** Deliver solutions in high-pressure, multi- customer environments, addressing complex needs with speed and precision. + ... automation platforms (Azure DevOps, GitHub Actions). + **Kubernetes & Service Mesh:** Strong background in deploying Kubernetes and ...and Bedrock Knowledge Base + Understanding of any AI Agents ,preferably AWS based agents such as Bedrock… more
- Oracle (Richmond, VA)
- …manage cloud environments, enhance operational excellence, and deliver world-class customer experiences. If you're passionate about solving complex technical ... AI strategy and application of AI **Responsibilities** **Key Responsibilities** + AI Service Development: Drive the end-to-end design and development of a AI … more
- Travelers Insurance Company (Chantilly, VA)
- …Sciences offers a wide array of products to technology software and service providers, electronics manufacturing companies as well as medical technology and ... pharmaceutical companies. The Account Executive (AE), Technology will partner with agents and brokers to provide coverage for new and renewal business based on… more
- Oracle (Richmond, VA)
- …and develop scalable, high-performance cloud services for customers + Create service architectures and contribute to product strategy + Build production automation ... engineering teams with strategic vision and drive technical consensus + Deliver customer -focused solutions on schedule + Mentor junior engineers and develop team… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Location Requirements** ... sight to every device on the network + Internet service must be provided by Cable or Fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
- Capital One (Richmond, VA)
- …Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. **Work from Home Living Requirements** ... sight to every device on the network + Internet service must be provided by Cable or fiber Internet...and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on… more
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