• Tier I Service Desk Agent (Day…

    ASM Research, An Accenture Federal Services Company (Springfield, VA)
    …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. **Duties and Responsibilities:** + ... with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined within… more
    ASM Research, An Accenture Federal Services Company (06/20/25)
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  • Service Desk Agent - Swing Shift

    ASM Research, An Accenture Federal Services Company (Falls Church, VA)
    …Assists with monitoring and tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps outlined ... and customer specific business environment. Attains an understanding of customer Service Level requirement. + Through training, attains the necessary… more
    ASM Research, An Accenture Federal Services Company (07/19/25)
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  • Service Desk Agent Junior

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Representative II, Customer Care Order…

    Cardinal Health (Richmond, VA)
    …any hours 8am EST to 9:00pm EST & will also involve Saturday hours. **_What Customer Service Operations contributes to Cardinal Health_** Customer Service ... through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services… more
    Cardinal Health (07/03/25)
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  • Customer Experience Advisor

    ISC2 (Alexandria, VA)
    …Experience** + High School diploma or GED required + Minimum 3 years of customer service experience in a call center environment preferred **Physical and Mental ... this in mind, the CEA must be passionate about customer experience and providing world-class service to...through multiple web applications: Case Management System, Live Person Agent Desktop and IntelliVUE, etc + Recognize, document, and… more
    ISC2 (07/09/25)
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  • Customer Care Representative - Remote

    Teleperformance USA (VA)
    **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...you're familiar with, WIN WIN!** **Your Responsibilities** **As a Customer Service Representative,** **your main responsibility is… more
    Teleperformance USA (07/23/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (VA)
    …providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while ... aptitude for conflict resolution, problem solving, and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) +… more
    Mass Markets (05/24/25)
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  • Licensed Insurance- Sales Agent , P&C…

    Concentrix (Richmond, VA)
    …calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... Job Title: Licensed Insurance- Sales Agent , P&C (Remote) Job Description **Must have an... (Remote) role include: o 1 + years of customer service and 6 months sales experience… more
    Concentrix (08/02/25)
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  • Service Desk Team Lead

    TekSynap (Arlington, VA)
    … desk supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief ... Service Desk operational reports; + Represent the Service Desk team in a customer -facing role;...results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance… more
    TekSynap (05/15/25)
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  • Licensed Auto Insurance Agent - Remote

    Sedgwick (Alexandria, VA)
    …supporting one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric ... License (required) with auto insurance experience + At least 1 year of customer service experience; call center experience strongly preferred + Strong verbal… more
    Sedgwick (07/29/25)
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