- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... on developing new foundational capabilities for enabling useful AI agents . We're pursuing several key research bets that will...up! Key job responsibilities Given the pace of the agent space, research velocity is paramount - in this… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, Multi- Agent and Multi-Modality research to invent and build scalable solutions… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... requires exceptional expertise in deep learning, large language models, and AI agent architectures to help build our industry-leading Agentic AI portfolio (models,… more
- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions ... and improve the efficiency of our automation systems, delivering seamless and personalized customer service experiences on a global scale. You will work closely… more
- Amazon (San Luis Obispo, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... the forefront of implementing, operating, and continuously improving our security agent services, working with both first-party and third-party security solutions.… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... meetups, webinars, and online forums, showcasing how our AI agent can revolutionize web interactions and automation. * Content...research. We're entering an exciting new era where AI agents are the next playing field; the right research… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... applications that improve the efficiency and effectiveness of CX agents *Role - We would like to add an...doing (ie. job duties): * Wear multiple hats of Customer Experience, CX Agent Experience and Technology… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and talented Member of Technical Staff to join us to build state-of-the art agents . AGI Autonomy is focused on developing new foundational capabilities for useful AI… more
- SpaceX (Hawthorne, CA)
- …leader with a talent for problem-solving and a passion for delivering exceptional customer service . As a Starlink Customer Support Supervisor, you'll ... excellence. RESPONSIBILITIES: + Supervise and lead a team of customer support agents , providing excellent coaching, training,...degree; or 4+ years of professional experience in a customer service or customer success… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... on developing new foundational capabilities for enabling useful AI agents . We're pursuing several key research bets that will...all with the ultimate goal of delighting our vast customer base. You have been a significant contributor to… more