- Union College (Schenectady, NY)
- …hall openings and closings, updating departmental websites, marketing efforts, and front-line customer service functions. Serve as a member of the Residential ... hall openings and closings, updating departmental websites, marketing efforts, and front-line customer service functions. Serve as a member of the Residential… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is ... direct feedback. + Expert in active listening, attention to detail, customer service , prioritization, and problem-solving skills. + Expert in working… more
- Amazon (New York, NY)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...companies to unlock bar raising experiences for customers and agents at lower cost. With a robust and ever-growing… more
- Amazon (New York, NY)
- … feedback and seeks to address daily pain points and deliver improved customer service . Amazon Connect offers a compelling alternative for our customers ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...companies to unlock bar raising experiences for customers and agents at lower cost. With a robust and ever-growing… more
- Piedmont Airlines (Albany, NY)
- …their duties and adjust, as necessary, to ensure on-time performance and quality customer service + Provide support when employee absence affects the operation ... grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of… more
- Momentive Performance Materials Inc. (Waterford, NY)
- …technology roadmap that is aligned with our business growth strategy and customer needs. + Globally lead the innovation of next-generation competitive manufacturing ... programs as well as cross-fertilization of talent beyond the direct reporting line. + Champion an open and inclusive...production of all products and intermediates in accordance with customer quality, timing, and volume requirements. + Serve as… more
- PVH Corp. (Deer Park, NY)
- …**OVERALL RESPONSIBILITIES** + Direct and motivates the store team to provide service in accordance with the TH Customer Service program, generate ... time and prioritize tasks. **MANAGERIAL RESPONSIBILITIES:** + Maximize sales by ensuring TH Customer Service program is being executed to standard as well as… more
- BJs Wholesale Club (Henrietta, NY)
- …productivity standards are delivered as expected on the Frontline + Continually monitors customer service levels (Member Care Emails & VOM) to ensure positive ... experience for each area under their report + Evaluates direct reports on individual results, leveraging reporting tools to...an essential function of this job Qualifications: + Previous customer service or sales work experience required.… more
- Citigroup (Brooklyn, NY)
- …govern consumer lending, including fair lending, privacy, and RESPA. + Demonstrated customer service skills + Strong relationship development and management ... well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of...leading global financial services company, has some 200 million customer accounts and does business in more than 160… more
- DoorDash (New York, NY)
- …and the underlying infrastructure that empowers our dedicated customer support agents (Teammates) to deliver world-class service across our complex ecosystem ... at the vital intersection of building a high-scale product platform and directly shaping exceptional customer experiences. Our team powers the suite of applications… more