- Humana (Austin, TX)
- …or be willing to obtain ALTA language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance** **1 or more years of coaching ... assist in the feedback and the formal education process of MarketPOINT Sales Agents . This position will oversee the Call Quality process which includes call… more
- KBR (Houston, TX)
- …experiences to address operational methodologies in project planning and management and customer service . + Knowledge of principles and processes involved in ... and coordinate activities to meet goals in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction. + Review work orders… more
- MD Anderson Cancer Center (Houston, TX)
- …Productivity and Efficiency * -Exhibits and maintains a high level of professionalism and customer service at all times. Respectful and professional at all times ... -Properly utilizes sterile or aseptic technique and administers contrast agents where applicable. Reviews medications and patient allergies. Follows the… more
- Fresenius Medical Center (Pampa, TX)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with...QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the… more
- Wells Fargo (Addison, TX)
- …of control deficiencies and related remediation efforts. + Acting as a change agent for continual improvement of the control environment. + Providing process and ... annual plan + Mentor and guide the development of direct reports and assist in hiring talent + Interface...matters impacting the enterprise + Act as a change agent for continual improvement of the internal control environment… more
- Fresenius Medical Center (Palestine, TX)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Patients + Assists patient with supply management and contacting customer service **EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity**… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + ... specific procedures using specialty equipment, associated instrumentation, evaluation of direct costs, and patient outcomes. This position assists management with… more
- NTT America, Inc. (Dallas, TX)
- …This role demands exceptional leadership, deep healthcare industry knowledge, a change agent mentality, and a proven track record in delivering complex digital IT ... contractual commitments. + Monitor delivery quality and client satisfaction through direct interactions with key stakeholders. + Develop and maintain Crisis… more
- WTW (Richardson, TX)
- …manage and support a team of Member Care Representatives to deliver outstanding customer service and meet performance goals. + Coach, mentor, and develop ... **Description** **Who we are:** TRANZACT is a leading direct -to-consumer insurance services business, specializing in the distribution...role + Prior experience coaching and managing performance of customer service or sales teams. + Experience… more
- PVH Corp. (Cypress, TX)
- …**OVERALL RESPONSIBILITIES** + Direct and motivates the store team to provide service in accordance with the TH Customer Service program, generate ... time and prioritize tasks. **MANAGERIAL RESPONSIBILITIES:** + Maximize sales by ensuring TH Customer Service program is being executed to standard as well as… more