- Coinbase (Atlanta, GA)
- …*What you'll be doing (ie. job duties):* * Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) * ... expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team...onsite work in either our Seattle OR San Francisco office . Successful candidates are to be based within a… more
- Mass Markets (Garden City, GA)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... an Experienced Operations Supervisor to lead a team of agents in delivering exceptional service across BPO...and ensure adherence to KPIs and SLAs. + Monitor agent performance and provide regular coaching and feedback. +… more
- Mass Markets (Savannah, GA)
- …is the result of intention, effort, and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a variety of ... and coach a team of 15-20 inbound sales and service agents . + Monitor performance metrics and...Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service… more
- Teleperformance USA (GA)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... Client Officer started her career at TP as an agent and advanced to the pinnacle of the company?...you're familiar with, WIN WIN!** **Your Responsibilities** **As a Customer Service Representative,** **your main responsibility is… more
- USG Insurance Services, Inc. (Atlanta, GA)
- …supervision + Strong verbal, written, and presentation skills + Effective in sales, customer service , and team building + Proficient in basic computer ... team members with the flexibility to opt for remote, hybrid, or fully in- office schedules. Presently, we operate nine physical branch locations across the United… more
- USG Insurance Services, Inc. (Atlanta, GA)
- …supervision + Strong verbal, written, and presentation skills + Effective in sales, customer service , and team building + Proficient in basic computer ... team members with the flexibility to opt for remote, hybrid, or fully in- office schedules. Presently, we operate nine physical branch locations across the United… more
- Mass Markets (Savannah, GA)
- …While prior contact center experience isn't required, Experience in customer service , technical support, inside sales, or back- office support in a contact ... have (or be willing to obtain) a dedicated hardwired internet connection + Strong customer service skills - ability to interact with customers through video and… more
- CRC Insurance Services, Inc. (Atlanta, GA)
- …sales proposals. + Work in tandem with Sales Leadership and teams to effectively service agents /brokers and to encourage them to maintain and grow their clients' ... + Read, comprehend, and interpret moderately complex documents. + Provide positive customer service . + Analyze and resolve difficult and sensitive administrative… more
- Pearl Interactive Network (Atlanta, GA)
- …Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer Service Representatives (CSRs), to meet program objectives and ... customer service level agreements. **Operating Hours:** 8 am - 8...projects and departmental goals. + Perform tasks to ensure service level requirements are met. + Ensure agents… more
- USG Insurance Services, Inc. (Atlanta, GA)
- …The Role Itself In this role, you will engage directly with our primary customer , the independent Property and Casualty Retail Agent . Acting as a representative ... team members with the flexibility to opt for remote, hybrid, or fully in- office schedules. Presently, we operate nine physical branch locations across the United… more