- Mass Markets (Killeen, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in our BPO contact center. You will be responsible for ensuring service quality, compliance, and continuous improvement across multiple client accounts. This is… more
- The Hartford (San Antonio, TX)
- …construction accounts assuring that best in class services are targeted to this customer group. This will be a remote position supporting our Southwest US clients. ... At the tactical level, the CAS/SCAS will provide and implement service planning and direct initiatives to assure the delivery of exceptional construction specific… more
- Regions Bank (Dallas, TX)
- …Leasing Experience **Skills and Competencies** + Ability to provide excellent customer service + Demonstrates knowledge of commercial credit, regulatory ... for syndicated loans, often with Regions serving as the agent bank + Understands the risks associated with closing...needs and identifies opportunities to improve and resolve client service issues related to the extension of commercial credit… more
- Mass Markets (Killeen, TX)
- …attendance and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability ... the career for you! We're hiring full-time Telephone Sales Agents to support a variety of outbound campaigns. With...Preferred (Not Required): + 1+ year of experience in customer service , technical support, inside sales, chat,… more
- TTEC (Austin, TX)
- …task + Mentor and inspire others + Computer experience with MS Office , customer relationship management applications, and learning management systems. ... the business, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and… more
- Mass Markets (TX)
- …in operational management principles and efficiency optimization. + Deep understanding of customer service principles and best practices. + Excellent verbal and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Trustmark (Austin, TX)
- …major worksite and voluntary benefit distributors to include brokers, agents , financial planners, consultants, and employees within Trustmark. Customers typically ... comprehensive sales process that will include marketing programs, educational seminars, customer needs analysis meetings, presentations to develop new and expand… more
- NTT DATA North America (Austin, TX)
- …go-to-market (GTM) strategy for a new line of Agentic Business Process as a Service (BPaaS) solutions. This role is responsible for building and leading a dedicated ... unit focused on driving innovation at the intersection of Generative AI, autonomous agents , and digital operations. As the business and technology leader for this… more
- Forward Air (Austin, TX)
- …procedures + Verify all inbound and outbound materials + Provide prompt and accurate customer service + Arrange and maintain filing and recording systems + ... Position: Material Handling Agent The Material Handling Agent is...2 years' experience of general warehouse knowledge + Excellent customer service skills + Excellent verbal and… more
- Zurich NA (Houston, TX)
- …Provide field risk engineering to meet underwriting requirements. + Develop and implementing customer service strategies that reduce loss and improve customer ... This position focuses on conducting detailed risk assessments, implementing customer service strategies, evaluating risk management processes, delivering… more