• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Principal Product Manager - Technical

    Amazon (Sunnyvale, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... building magical experiences for customers, while solving hard, complex technical problems, then this role is for you. You...two days the same. You are a business owner, customer -facing representative for the service , and the… more
    Amazon (06/13/25)
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  • Customer Service Representative

    WSP USA (Oakland, CA)
    **JOB SUMMARY** The Customer Service Agent (CSA ) is responsible for handling inbound customer inquiries into the Customer Service Center (CSC). ... **Education and/or Experience** + High school diploma or general education degree (GED) + Customer service experience a plus + Bilingual in Spanish is a plus… more
    WSP USA (08/13/25)
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  • Senior Developer Advocate, Generative AI, AWS…

    Amazon (Santa Clara, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of AI application development. Your days might involve creating compelling technical demonstrations of autonomous agents using these technologies, building… more
    Amazon (06/19/25)
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  • Customer Experience Lead

    UGI Corporation (Rocklin, CA)
    …and Experience High School Diploma or Equivalent; Associate/Bachelors degree preferred 3+ customer service experience in a contact center environment Working ... lives and/or works. #LI-Hybrid Nearest Major Market:Sacramento Job Segment: Behavioral Health, Substance Abuse, Compliance, Healthcare, Legal, Customer Service more
    UGI Corporation (08/09/25)
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  • Member of Technical Staff, ML…

    Amazon (San Francisco, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description useful AI agents . We're enabling practical AI to make our...high-payoff research. We're entering an exciting new era where agents can redefine what AI makes possible. We'd love… more
    Amazon (08/15/25)
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  • Remote Customer Service

    Pearl Interactive Network (Sacramento, CA)
    **Pearl Interactive Network is sourcing Remote Customer Service Representatives.** The ** Customer Service Representative** will handle inquiries from ... and internal and external clients related to pharmacy benefits. Agents will assist members in understanding and maximizing the...preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience are a… more
    Pearl Interactive Network (08/21/25)
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  • Principal Technical Program Manager, Alexa…

    Amazon (Santa Monica, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... with science, engineering, product and design developing towards a customer bar that you will help to define and...About the team Our team is a unique change agent team that pairs a deep bench of seasoned… more
    Amazon (06/19/25)
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  • Member of Technical Staff, AGI Autonomy…

    Amazon (San Francisco, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team's mission is to build the world's most useful agent , and we're looking for a PMT to productize...the product team to align our early technology with customer needs Basic Qualifications * 3+ years of data… more
    Amazon (07/12/25)
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  • Principal Applied Scientist, Agentic AI…

    Amazon (Mountain View, CA)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent more
    Amazon (06/25/25)
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