- Amazon (New York, NY)
- Description Are you a customer -obsessed builder with a passion for helping customers achieve their full potential? Do you have the contact center (CCaaS) and ... customer experience knowledge, enterprise expertise, and business development skills...multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description Do you have deep technical GenAI background in the Startup space? Are...and find new ways of optimizing risk, profitability, and customer experience. We're looking for Applied Scientists passionate about… more
- The Research Foundation for SUNY (Albany, NY)
- …portfolio based on your understanding of market trends and opportunities. Your technical knowledge will enable you to assess and evaluate new technologies disclosed ... and commercial partners and capable of leading conversations that are very technical in nature. If you are ambitious, curious, enthusiastic about technology, and… more
- Amazon (New York, NY)
- … customer feedback and seeks to address daily pain points and deliver customer service . Amazon Connect offers a compelling alternative for our customers when ... and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered cloud contact center delivers...companies to unlock bar raising experiences for customers and agents at lower cost. With a robust and ever-growing… more
- Confluent (Albany, NY)
- …operational excellence for large production services + A strong sense of customer centricity, teamwork, technical leadership and mentorship and are excited ... from working on the storage engine running in the Agents , improving the scalability of our multi-tenant control plane,...will build services that can operate across different cloud service providers like AWS, GCP, and Azure. You'll be… more
- Travelers Insurance Company (Melville, NY)
- …Will You Do?** + Directly handles assigned severity claims. + Provides quality customer service and ensures quality and timely coverage analysis and ... parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents , medical providers and technical experts to determine the… more
- Zurich NA (Albany, NY)
- …unit. + Listen and understand needs, provide feedback for improvements to processes, customer service or products. + Participate in short-term defined scope ... assigned workload and territory. + Provide timely and accurate service to the insured, agents , and internal...in the training process for new auditors. + Provide technical advice that enables a customer to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical , business, and executive stakeholder * Provide customer and… more
- Broadridge Financial Solutions (New York, NY)
- …focused on specific territories or accounts. Develop a thorough understanding of customer requirements and align product/ service offerings to meet those needs ... Expertise at cross functional interaction, including leadership team members, product team, service team, operations team, and finance team members is a critical… more
- Republic Services (Depew, NY)
- …are followed. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assists the project manager in customer service -related work including, but not limited to, scope of work ... scope of work provided. * Work with intercompany purchasing agents to obtain pricing from suppliers/vendors and to help...and/or box truck. * Assists in the implementation of technical systems or solutions. * Work to improve operating… more
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