• Customer Service Systems Ops Analyst

    Under Armour, Inc. (Albany, NY)
    Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst** **Values & Innovation** At Under Armour, we are committed to empowering ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst is… more
    Under Armour, Inc. (07/09/25)
    - Related Jobs
  • Senior Applied Scientist, Agentic AI Professional…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... service effectiveness and business outcomes, while maintaining exceptional customer experience - Drive end-to-end Machine Learning projects involving agentic AI… more
    Amazon (06/25/25)
    - Related Jobs
  • Head of Product - Customer Data…

    Amazon (New York, NY)
    …Design transformative applications for key business personas (marketers, sales professionals, and customer service agents ) that leverage unified customer ... optimization, audience targeting), sales organizations (lead scoring, opportunity management), and customer service operations (case resolution, agent more
    Amazon (07/18/25)
    - Related Jobs
  • Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
    - Related Jobs
  • Sr. Technical Product Manager, Product…

    Amazon (New York, NY)
    …ranging from sellers, shoppers and internal systems. We seek an experienced Technical Program Manager to define strategy and drive execution of Discovery ... such as Retail/Category, Operations, Search, to prioritize and translate requirements into technical specifications. You will have end to end ownership - from… more
    Amazon (07/16/25)
    - Related Jobs
  • Senior Developer Advocate, Generative AI, AWS…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of AI application development. Your days might involve creating compelling technical demonstrations of autonomous agents using these technologies, building… more
    Amazon (06/19/25)
    - Related Jobs
  • Sr Consultant Risk Engineering

    The Hartford (Melville, NY)
    …of major losses and review/assess management program effectiveness. + Develop and implement customer service strategies through service planning that reduce ... lead to potential losses. + Must have the ability to complete detailed technical assessment reports, service plans, loss analysis, and provide consultative… more
    The Hartford (06/03/25)
    - Related Jobs
  • Head of AI ML Platform Engineering

    Guardian Life (New York, NY)
    …learning + Evangelize AI adoption and platform best practices across actuarial, customer service , and compliance teams. + Manage vendor partnerships and ... Generative AI workflows (automated document generation, synthetic data creation). + AI agents for real-time customer interactions and claims triage. +… more
    Guardian Life (06/06/25)
    - Related Jobs
  • Principal Applied Scientist, Agentic AI…

    Amazon (New York, NY)
    …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Evaluate emerging research and identify opportunities to integrate techniques into our agent architecture Technical Excellence - Architect complex multi- agent more
    Amazon (06/25/25)
    - Related Jobs
  • Customer Service Representative

    Insight Global (New York, NY)
    … support operators to help support our customers as we scale. We're looking for agents with an incredible customer focus and passion for helping people, who are ... Need * Minimum 2 years of experience supporting a technical product in customer support * Minimum...genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic… more
    Insight Global (07/16/25)
    - Related Jobs