- ICF (Reston, VA)
- Description ** CUSTOMER SERVICE ANALYST - Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST ** to support the Customer Service ... Officer (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and administrative support to grantees and… more
- Under Armour, Inc. (Richmond, VA)
- Customer Service Systems Ops Analyst ** Customer Service Systems Ops Analyst ** **Values & Innovation** At Under Armour, we are committed to ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Customer Service Systems Operations Analyst… more
- Amentum (Springfield, VA)
- …applicant information updates to include uploading documents, responding to inquiries and customer service tickets. + Maintain communication with customers and ... **Case Management Support Analyst I** Amentum is a leading provider of...role from home/office while staying on task. + Perform customer service tasks (eg, answering telephone calls,… more
- CAI (Richmond, VA)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical ... **Worksite Flexibility** Remote **Job Summary** As a Bilingual (Portuguese/English) Service Desk Analyst , you will be responsible...Desk support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- SAIC (VA)
- **Description** SAIC is currently seeking an experienced, motivated, career and customer service -oriented Tier I Help Desk Analyst (Mid Level) to join our ... with network services, software systems engineering teams to restore service and/or identify and correct core problem. + Assignments...lieu of degree + Comprehensive knowledge in Information Technology service delivery + Must be a US Citizen +… more
- E-volve Technology Systems, Inc. (Reston, VA)
- Customer Support Analyst Reston, VA 20190...Ability to thrive in a fast-paced environment + Exceptional customer service skills with the ability to ... Support Required Position Description: E-volve Technology Systems, Inc. is hiring a Customer Support Analyst to work in support of a federal help desk operations… more
- CACI International (Chantilly, VA)
- Senior Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...CMDB, SLM, and Performance Analytics * Data-driven mindset of service excellence and customer satisfaction * An… more
- SAIC (Quantico, VA)
- …DCSA mission under a single IT environment (ie, One IT). **Job Description** + Supports customer service requests and IT service delivery within the IT ... Combatant Commands Business Group of SAIC is seeking a ** Customer Support Analyst (Quantico, VA)** to support...satisfaction benchmarks and metrics. + Provides weekly, monthly, and customer service ad-hoc reports. + Executes change… more
- MPR Associates (Alexandria, VA)
- …in their approach to troubleshooting and decision making with an emphasis on superior customer service . + Proficient with Microsoft Windows 10 and Office 365. + ... engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you are seeking a unique,… more
- CACI International (Chantilly, VA)
- Service Performance Management Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... None Type of Travel: None * * * The Service Performance Management Analyst designs, executes and...Change, Configuration, and Release processes. As a Performance Management Analyst , you will: + Understand the customer 's… more