- Travelers Insurance Company (Richmond, VA)
- …Imagine loving what you do and where you do it. **Job Category** Customer Service **Compensation Overview** The annual base salary range provided for ... Openings** 1 **What Is the Opportunity?** The Account Resolution Analyst is responsible for supporting Agency Bill related questions,...+ Ability to perform collection activity while delivering exceptional customer service . + Acts with a sense… more
- Ford Motor Company (Richmond, VA)
- …chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for ... smart as you are. Driven by current and future customer needs and expectations, Ford Global Digital is dedicated...OEM or retail automotive, preferably in strategic planning and/or analyst roles. + 2+ years of experience managing large… more
- Highmark Health (Richmond, VA)
- …activity monitoring from the Command Center. **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and ... or trends. Work with Workforce Planning Team Manager and Customer Service Management team to appropriately schedule...progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center environment using… more
- PNC (Tysons Corner, VA)
- …for the business. We are investing in a newly formed Small Business Marketing Analyst role and are seeking an innovative thought leader to build the foundation of ... planning and launches, in-market campaign optimization, and/or full lifecycle, end-to-end customer experience program management. * Ownership of full customer … more
- Sciolex Corporation (Chantilly, VA)
- …fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems ... administrative assistance. From our humble beginning as a small Service Disabled, Veteran Owned Small Business in Chantilly, VA,...NRO Overhead solutions to satisfy IC, DoD, and Civil customer 's most urgent needs. We are looking for EUCOM… more
- Owens & Minor (Mechanicsville, VA)
- …and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service , and sales facilities located across the Asia Pacific ... working day + 401(k), eligibility after one year of service + Employee stock purchase plan + Tuition reimbursement...+ Participation in user interviews to understand technical and customer needs. + Knowledge of creating data pipelines using… more
- Koniag Government Services (Arlington, VA)
- …and methods installed operating systems, and the IT infrastructure to serve + as customer technical analyst with responsibility for resolving the most complex ... Intermediate with an active Secret clearance to support KDS and our government customer in Arlington, VA. This is a part time/as needed position. **Essential… more
- Parsons Corporation (Fort Belvoir, VA)
- …IC to leverage resources and operationalize sensitive capabilities to support customer requirements + Support the development of non-CT Targeting Packages; utilize ... and external partners to align analytic requirements and answer customer PIRs and ad-hoc RFIs as necessary + Evaluate...or civilian 1811/0132 badged and credentialedAgent or DoD joint service equivalents, Service Basic CI/HUMINT.) + Previous… more
- CACI International (Chantilly, VA)
- …the core technology, reducing the number of interdependent systems, and bringing user self- service to our customer . As a PeopleSoft HRMS Application Developer, ... discussions underway to include digital chatbots to help the customer do more with less as the technology matures....the system; + Work with Product Owner and Requirements Analyst to suggest novel approaches to problems to minimize… more
- Lumen (Richmond, VA)
- …high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational ... connect the world and shape the future. **The Role** The **Senior Lead Analyst ** is the team's **catalyst for strategic change and innovation** . Reporting to… more