• Tier 2 Service Desk Analyst

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... or 9am -5PM. We are seeking folks who are customer service -oriented, high energy, professional, and eager...OR equivalent experience as a Service Desk Analyst or Technical Support (1- 2 + years) -… more
    Insight Global (08/02/25)
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  • Technology Analyst 2 (Product…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Information Technology Services, Office of Title Technology Analyst 2 (Product Management) - Project Assistant Occupational Category IT ... Agencies. Under the direction of the Information Technology Architect 2 , SG-27, the Technology Analyst 2...all objectives are met on time and within budget.? Customer service skills to understand the needs… more
    New York State Civil Service (08/20/25)
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  • Technology Analyst 2 (Quality…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Information Technology Services, Office of Title Technology Analyst 2 (Quality Assurance) - Project Assistant Occupational Category IT ... Agencies. Under the direction of the Information Technology Architect 2 , SG-27, the Technology Analyst 2...findings. It will report defects and tracks resolutions, utilizing customer focus groups and monitoring ongoing customer more
    New York State Civil Service (08/20/25)
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  • Technology Analyst 2 (Human-Centered…

    New York State Civil Service (Albany, NY)
    NY HELP No Agency Information Technology Services, Office of Title Technology Analyst 2 (Human-Centered Design) - Project Assistant Occupational Category IT ... for 53 New York State Agencies. Under the direction of an Information Technology Architect 2 , SG-27, the Technology Analyst 2 (Human-Centered Design) will be… more
    New York State Civil Service (08/20/25)
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  • Senior Service Management Consultant…

    Capgemini (New York, NY)
    …primary ServiceNow applications, including: * IT Service Management * Human Resources Service Delivery * Customer Service Management * Governance, Risk, ... **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst...Prepare and lead process and platform requirement workshops with customer sponsors and key stakeholders to provide guidance on… more
    Capgemini (08/02/25)
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  • IT Service Management Analyst

    UHS (Binghamton, NY)
    …of all IT service management platforms and surrounding processes. The ITSM Analyst is responsible for working with both internal and external IT customers to ... service management tools within the application. The ITSM Analyst ensures business value by collaborating with business owners,...Information Technology, Computer Science, or a related field + 2 + years as a ITSM Systems Analyst ,… more
    UHS (08/12/25)
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  • Staff Analyst /Transportation Planner…

    MTA (New York, NY)
    … I (TA): $63,310- $74,950 (New Hire Rate: $55,049) TA EMPLOYEES MUST BE PERMANENT CIVIL SERVICE ASSOCIATE STAFF ANALYST , STAFF ANALYST I OR STAFF ANALYST ... Staff Analyst /Transportation Planner Series - Operations Planning Job ID:...Rail Planning Reports to: Director Rail Planning Work Location: 2 Broadway, Manhattan Hours of Work: 9AM to 5PM… more
    MTA (08/08/25)
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  • Customer Experience Analyst Lead…

    Meta (New York, NY)
    **Summary:** As a CX Analyst Lead at Reality Labs' Customer Experience (CX) team, you'll be part of a global team that unlocks the power of customer feedback ... the growth and success of our organization. **Required Skills:** Customer Experience Analyst Lead ( Customer ...operational data, case transcripts, surveys, and other relevant data) 2 . Monitor customer feedback to identify emerging… more
    Meta (07/24/25)
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  • Financial Analyst I, II, and III

    MTA (New York, NY)
    …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Position Objective: The Financial ... be considered in lieu of a degree. + Minimum 2 years of related experience. Analyst -...with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to… more
    MTA (08/15/25)
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  • Financial Analyst I, II, and III

    MTA (New York, NY)
    …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. SUMMARY : The Financial Analyst ... Financial Analyst I, II, and III Job ID: 12314...Analysis SUPERVISOR: Deputy Director, B&T and C&D Budgets LOCATION: 2 Broadway, Manhattan HOURS OF WORK: 9:00 am -… more
    MTA (07/16/25)
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