- Oracle (Sacramento, CA)
- …expertise, and guide the Support organization in achieving the highest levels of service quality, performance, and customer satisfaction. This role also includes ... it, and the Oracle services infrastructure needed to achieve the highest service levels (eg, availability, performance, etc.) and consequent high customer … more
- Robert Half Technology (Coachella, CA)
- …and customer experience goals. + Support development of AI-driven customer service chatbots, website automation workflows, and digital customer ... and cost savings. Cross-Functional Collaboration + Work with marketing, IT, customer service , and manufacturing leadership to translate business needs… more
- IBM (Santa Monica, CA)
- …and exceptions management process. . SAP Expert Level Process Knowledge: Experience with customer service and billing business processes and workflows, and the ... **Preferred technical and professional experience** . Familiarity with other Customer Processes and SAP Modules: SAP Industry for Utilities (ISU), Bill… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- BMO Financial Group (CA)
- …and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates ... the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not… more
- ServiceNow, Inc. (Santa Clara, CA)
- …and work with an exceptional team experienced in across cloud engineers, customer experience, product managers, data engineers and capture immense value. **Role:** ... efficient resource usage and working with sales team on customer migration planning and tracking. This role will also...process improvement in cost management + Work with cloud service providers on demand planning and capacity reservation +… more
- The Boeing Company (Huntington Beach, CA)
- …and Technology (NIST) 800-53 and Defense Information Systems Agency (DISA) Security Technical Implementation Guides (STIGs) + Develop Plans of Action and Milestones ... granted and/or maintained + Participate in a multidisciplinary range of technical systems and application support activities. + Support the installation,… more
- Oracle (Sacramento, CA)
- …is a diverse group of highly motivated professionals that leverages its technical accounting and finance expertise to enable Oracle stakeholders to execute ... assigned **KEY SKILLS:** - Strong decision making and problem-solving skills - Strong technical accounting acumen with ability to comprehend and apply technical … more
- Serco (San Diego, CA)
- …Ships Force, ISEA tech codes, shipyard contractors and Planning Yard On-Site reps to ensure technical accuracy of all ship alteration data. You will be a part of a ... large maintenance team that works closely with our customer and other Serco teams to deliver quality systems on time and on budget. Matt Weber is the senior manager… more
- Cardinal Health (Sacramento, CA)
- …Creating processes, systems and tools, related to contract pricing, to improve the customer and supplier experience + Use and facilitate development of tools to ... enable proactive review of contract pricing, from a customer or supplier lens, to improve VOC (Voice of...+ Actively engage in updating processes and SOPs + Service multiple suppliers and/or processes in a fast paced… more