- TTEC (Tallahassee, FL)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager....of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- Mass Markets (FL)
- …management within a call center environment. + Experience in a call center or customer service environment. + Proficiency in workforce management tools such as ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …the HR internship will have good communication, critical thinking, and organization and customer service skills. Additionally, we are looking for interns who ... function and process with a focus on improving the timeliness and qualify customer service while also translating business strategy into work programs and… more
- Convey Health Solutions (Fort Lauderdale, FL)
- …identify and document customer complaints based upon notes received from customer service , correspondence received from the customer and/or review ... the company. EDUCATION AND EXPERIENCE * High School Diploma. Associate 's or Bachelor's Degree preferred * Three to five...or Bachelor's Degree preferred * Three to five years' customer service experience in a federally regulated… more
- Omni Hotels (Fort Lauderdale, FL)
- …work environment of employee growth and development, interdepartmental teamwork, and exceptional customer service . + Ensure adherence to quality expectations and ... to others that enhances performance. + Prior experience managing schedules, payroll, service recovery and associate relations matters required. + Must be… more
- Sierra Nevada Company, LLC (Hurlburt Field, FL)
- …CompTIA Security+ CE certification or equivalent in accordance with DOD-8570 + Superior customer service and communications skills along with ability to drive ... Devices, Mission Trainers, and desktop trainers + Responsible for providing outstanding customer -centered quality support and service ensuring the highest levels… more
- Marriott (Tampa, FL)
- … associate well being is preserved. * Empowers associates to provide excellent customer service . * Provides immediate assistance to guests as requested. * ... to and handles guest problems and complaints. * Verifies that associates understand customer service expectations and parameters. * Interacts with customers on a… more
- TTEC (Tallahassee, FL)
- …on track to meet both TTEC and client metric performance goals. You'll answer associate 's questions, listen to, and guide them to resolve issues, and handle ... customer escalations while ensuring quality customer experience...first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to… more
- LCEC (North Fort Myers, FL)
- …excellent follow-up skills. (Required) + Good problem-solving skills. (Required) + Excellent customer service and communication skills. (Required) + Ability to ... electricity to more than 250 ,000 members throughout a five-county service territory located in Southwest Florida. We employ approximately 460 skilled… more
- HCA Healthcare (St. Petersburg, FL)
- …issues and concerns. The Nutrition Care Assistant assures a high level of customer service and patient satisfaction. The position answers calls, processes meal ... and connection with customers in effort to promote exceptional customer service and courteously relates to and...+ High School Diploma or equivalent (GED). Required + Associate Degree or higher in related field. Preferred +… more