- Highmark Health (Harrisburg, PA)
- …on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face to the ... issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how… more
- TTEC (Harrisburg, PA)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... and policies are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager....of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- Compass Group, North America (Monroeville, PA)
- …maintenance experience. + At least 1 year of supervisory experience in support service related field with high customer /client contact. + Ability to communicate ... the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized...frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level… more
- Eaton Corporation (Moon Township, PA)
- …to deliver technology, platform, and system solutions to meet customer requirements, providing solution options, making recommendations, and highlighting operational ... capacity. Identifies and eliminates gaps in monitoring and potential impact on service delivery. 4. Support the operational function of global, business critical IT… more
- University of Pennsylvania (Philadelphia, PA)
- …in support of an environment of discovery and progress. ISC's focus on customer service and the high-quality, cost-effective, reliable implementation of modern ... dynamic technology infrastructure needs of the Penn community. Reporting to the Associate Director of Infrastructure Engineering, this role leads the design and… more
- TTEC (Harrisburg, PA)
- …on track to meet both TTEC and client metric performance goals. You'll answer associate 's questions, listen to, and guide them to resolve issues, and handle ... customer escalations while ensuring quality customer experience...first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to… more
- Penske (Reading, PA)
- …Excel required - Proficiency in PowerPoint and Access preferred - Analytical/Problem Solving/ Customer Service required - Strong written and oral communication ... representative of those that must be met by an associate to successfully perform the essential functions of this...by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job… more
- Penske (Reading, PA)
- …strategic issues commercial contracts, including lease agreements, vendor/supplier agreements, customer service contracts, securities, anti-trust, tax, and ... representative of those that must be met by an associate to successfully perform the essential functions of this...by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job… more
- Carnegie Mellon University (Pittsburgh, PA)
- …yearly maintenance + Assisting with the refresh cycle for Registrar classrooms **(5%) Customer Service ** + Answering calls (ex: Trouble calls, orders) + Sending ... have a strategic impact on university goals. We make service decisions based on interaction and valuable input from...input from colleagues engaged in the education, research, and administration efforts of the university. We are a learning… more
- The Cigna Group (Philadelphia, PA)
- …Strong critical thinking, influencing, and teamwork abilities. + Goal-oriented with exceptional customer service standards. + Able to manage multiple priorities ... team operations, setting goals, and developing staff. **Areas of exposure include:** + Customer & Client Service Operations + Provider Solutions + Strategy &… more