- Trinity Health (Rensselaer, NY)
- …analysis and problem solving + Previous call center experience a plus + Customer service oriented + Attention to detail, multitasking + Bi-lingual speaking a ... therefore; we are interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick and accurate… more
- City of New York (New York, NY)
- …Affairs is the Bureau of Customer Support Services Call Center. The DOHMH Call Center delivers enhanced customer service to the people of New York ... and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients,...appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a Call… more
- Carrier (East Syracuse, NY)
- …**Required Qualifications** + High School Diploma or GED. + Minimum of 3 years of customer service experience in a call center or similar high-volume ... and are looking for an opportunity to develop your customer service career, then we have a...Center is a high-volume, fast paced and metric driven call -center team atmosphere with high emphasis on customer… more
- Bausch + Lomb (Rochester, NY)
- …positioned to continue leading the advancement of eye health in the future. The Customer Service Associate is responsible for supporting sales and ... resolve standard customer and order issues. The Customer Service Associate is focused...issues + Meet minimum acceptable metrics for schedule adherence, call handling, order entry and status, and others as… more
- MetLife (Oriskany, NY)
- …call -ups. Principal Responsibilities: 1. Receive and handle telephone calls on the FEGLI customer service 800 #. 2. Make return telephone calls as required to ... once a month for in office meetings Responsible for receiving and handling customer telephone inquiries. Perform follow-up activity (send a letter, return a call… more
- Garnet Health (Middletown, NY)
- …city and rural life, we invite to make your career home with us as a Physician Customer Service Associate on our Physician Service Center team at/in ... receptionist and related clerical duties for Garnet Health Doctors physician practice call center. Additionally, this position will be cross-trained to work in the… more
- Broadview FCU (Albany, NY)
- …hours in an in-office model. + Commitment to delivering exceptional customer service and driving continuous improvement. Starting Compensation: $65,990-$80,838 ... to the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in...to make informed decisions and drive improvement. + Utilize call monitoring and reporting tools to analyze trends, identify… more
- City of New York (New York, NY)
- …The NYC Department of Buildings Customer Operations unit is a centralized customer service unit. Customer Operations Associates are adept problem solvers ... quick and accurate assistance with the goal of first call /contact resolution. They work closely with external customers as...and in-person in a timely manner within the required customer service levels: escalating customer … more
- City of New York (New York, NY)
- …of a skilled, courteous and efficient Call Center; review and monitor Customer Service Representatives calls (live and recorded) to ensure the accurate ... that position. Note: Only those serving in the civil service title of Principal Administrative Associate will...Supervisory experience (2 years) 3. Knowledge of Bureau of Customer Services Call Center software (ie Cisco… more
- SUNY Upstate Medical University (Syracuse, NY)
- …will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with ... Job Summary: As a Call Center Representative, the incumbent's responsibilities include answering...equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple… more