- University of Rochester (Rochester, NY)
- …and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention. **ESSENTIAL FUNCTIONS** With general direction of the ... and HBOC) utilizing reference materials and available resources. + Resolves customer inquiries in an accurate, organized, efficient, timely, and expert manner,… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL ... internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized, efficient, timely, and expert… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- ** Customer Service Associate IV (Mandarin...Degree (OR) 4 years of experience as a Support Associate Level II or III (or) 4 years ... of the CGI Management personnel, the Bilingual (English/Mandarin) Support Associate assists the Customer Service department in completing the various duties… more
- Arc Allegany-Steuben (Bath, NY)
- …communication with the Program Manager or Direct Support Professional V. Program/ Service Management + Maintain an environment which encourages and facilitates ... paperwork as assigned. + Assist in the identification and development of new service and support opportunities that provide quality of life choices. + Maintain… more
- University of Rochester (Rochester, NY)
- …Assistant role. Trains new employees on job responsibilities, department policies and customer /patient service and monitors quality and quantity of work ... Assistant role. Trains new employees on job responsibilities, department policies and customer /patient service and monitors quality and quantity of work… more
- SUNY Upstate Medical University (Syracuse, NY)
- …transactions and related documents. + Answer standard payroll questions, and provide payroll customer service to agency employees by applying policies, rules and ... to supervisors, customers and other approved persons. + Provide internal and external customer service to agency employee. + Maintain the confidentiality of… more
- University of Rochester (Rochester, NY)
- …Or an equivalent combination of education, experience or certification. + Customer service experience preferred. Knowledge of medical terminology, ... and referral laboratory information), as well as general product or service information. + Answers questions from specimen collection locations regarding transport… more
- Carrington (Albany, NY)
- …Executive(s), Underwriting, Quality Control, Docs and Funding. + Is responsible for excellent customer service . + Pulls or verifies credit reports, flood certs ... workload, meet deadlines and handle detailed assignments + Strong customer service skills + A combination of...A combination of education and experience equivalent to an associate 's degree + Two to five years of experience… more
- University of Rochester (Rochester, NY)
- …discipline; or an equivalent combination of education, experience or certification. Customer service experience preferred. Knowledge of medical terminology, ... and referral laboratory information), as well as general product or service information. - Answers questions from specimen collection locations regarding transport… more
- SUNY Upstate Medical University (Syracuse, NY)
- …and proper registration for all patients, resolves work queue edits, and demonstrates customer service . Minimum Qualifications: Associate 's degree and two ... medical billing and excellent written and oral communication skills required. Excellent customer service skills. Preferred Qualifications: Work Days: 1st 2nd and… more