- University of Rochester (Rochester, NY)
- …of management and medical professional staff to assure billing compliance and superior customer service . 5% Other duties as assigned: attends internal and ... and internal equity considerations._ **Responsibilities:** The Revenue Cycle Coordinator IV is responsible for monitoring, reviewing and resolving system billing… more
- University of Rochester (Rochester, NY)
- …between the department and other hospital/professional departments in the areas of customer service and satisfaction. Responsibilities include, but are not ... direction to the Patient Services team, serve as the functional/technical and customer service escalation expert, assign work, coordinate and deliver training,… more
- University of Rochester (Rochester, NY)
- …tact and good judgment. + Leads by example, setting the standard for excellent customer service and executing established processes and procedures in a highly ... of education and experience **KNOWLEDGE, SKILLS AND ABILITIES** + Excellent demonstrated customer service , communication, and listening skills required + Ability… more
- University of Rochester (Rochester, NY)
- …operational oversight, feedback, and training to personnel. Assumes full accountability for customer service and service delivery by fully participating ... and support a positive team environment within the department, and possess exemplary customer service skills. - Continually asses all work processes and make… more
- University of Rochester (Rochester, NY)
- …+ Social Work, Social Services or hospital experience preferred + Demonstrated customer service skills required + Detail oriented with strong ... work independently under general guidance preferred + Telephone triage and direct customer service experience preferred The University of Rochester is committed… more
- University of Rochester (Rochester, NY)
- …of the individual, and internal equity considerations._ **Responsibilities:** Resolves customer service complaints, inventory or cooking problems. Collaborates ... combination of education and experience. - Organized, flexible, strong communication skills, excellent customer service skills, and the ability to manage a large… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center. + Triages patient calls ... of innovative workflows and procedures within their practice area to elevate service delivery and streamline processes. + Provides expert support in resolving… more
- University of Rochester (Rochester, NY)
- …tools (Zoom, Box), Adobe, etc. REQUIREDOffice procedures, database entry principles, customer service and public relations principles, principles of math, ... administrative teams. The coordinator ensures efficient workflow, excellent patient service , and compliance with departmental policies. **ESSENTIAL FUNCTIONS** +… more
- University of Rochester (Rochester, NY)
- …on more complex assignments. **ESSENTIAL FUNCTIONS** + Interprets eligibility for admission/ service /treatment plans. + Documents in a timely, accurate manner in the ... PCP when patient has been admitted to an inpatient service . + Exercises independent judgement in application of complex...+ Audits and reconciles daily bed census or other patient/ customer counts. + Acts as a liaison for Funeral… more
- University of Rochester (Rochester, NY)
- …attention to detail and ability to work independently preferred + Demonstrates excellent customer service skills, has a commitment to issues of engagement and ... reports to gather data for projects. **MINIMUM EDUCATION & EXPERIENCE** + Associate 's degree and 2 years of relevant administrative experience required + Bachelor's… more