- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... Monitors customer interactions and reviews and analyzes customer...policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team… more
- UPMC (Pittsburgh, PA)
- …procedures are deployed to guarantee the highest quality standards with extraordinary customer service as the goal. The Supervisor demonstrates the philosophies ... and overnight) and days (weekdays, weekends, and holidays) would be required as needed to help maintain staffing levels. As the Supervisor, you will perform a… more
- Veterans Affairs, Veterans Health Administration (Erie, PA)
- …in unit/program level quality improvement processes and initiatives as well as customer service programs. Supports and actively participates in initiatives such ... patient self- management after discharge, and supporting factors that impact customer satisfaction. Considers all characteristics of the individual, including age… more
- Robert Half Office Team (Pittsburgh, PA)
- …West Mifflin is looking for a receptionist who will provide high level of customer service and communication face-to-face, via telephone, and email with internal ... Job Qualifications: * High school diploma or equivalent required; Associate degree preferred * Minimum 3 years administrative support...with telephone and email etiquette * High level of customer service competency * Strong written and… more
- Compass Group, North America (West Reading, PA)
- …+ Ability to work independently with some supervision + Good communication and strong customer service skills + Good organization and time management skills + ... One Healthcare company, delivers smarter asset management by blending expert service teams with intelligent, data-driven strategies that help hospitals improve… more
- Amentum (Harrisburg, PA)
- …technical support for programs and projects to the Amentum ISO department as needed . + Manage and maintain servers and network infrastructure at program and project ... sites as needed . + Contribute written detailed technical solutions to proposal...+ Deploy VSAT eg Starlink, and mobile cellular internet service worldwide. + Install and verify physical ISP/OSP CAT6… more
- Martin's Famous Pastry Shoppe, Inc. (Chambersburg, PA)
- …Communicator on a Unified Team, Contributes to a Culture of extraordinary quality & customer service , a Proactive Thinker and an Ambassador for Martin's, as well ... Reviews production order requests and plans personnel & materials needed to successfully meet the stated orders. . Ensures...and/or Experience: + High School Diploma or GED; + Associate 's Degree (AA) from two-year college or technical school;… more
- ISC2 (Harrisburg, PA)
- …their employees to certification goals. You will do this by providing excellent customer service ,creating specialized bundles to achieve customer goals, ... of our successes. Learn more. **Position Summary** As Sales Associate for Mid-Market, you'll meet and exceed monthly sales...such as lead follow up for the team when needed , resolving customer issues and providing support… more
- Breakthru Beverage Group (Allentown, PA)
- …with verbal/written communication skills using diplomacy and discretion as well as customer service skills + Ability to multi-task, work independently and/or ... coaching calls, filling out MBOs and following up on progress as needed . + Addresses any skill deficiencies of sales representatives by developing customized… more
- Datavant (Harrisburg, PA)
- …productivity, quality assurance, employee management, and client relations. **You Will:** ** Customer Retention and Satisfaction** + Maintain customer retention ... and satisfaction at **95% or higher** by promptly addressing customer needs and proactively resolving potential issues. + Conduct account review meetings with… more