- Plastic Express (Baytown, TX)
- …the most challenging needs of our customers. Plastic Express operates from 22 full- service facilities, more than 40 bulk terminals, and 52 railcar terminals offering ... nationwide. Our goal has always been to exceed our customer 's expectations, and our can do-attitude is what differentiates...and as part of team + Ability to recognize onsite risk factors and take appropriate action with firmness… more
- Elevance Health (Houston, TX)
- …regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of ... on-site training Monday -Thursday for the first 8 weeks, onsite post training (Nesting) for additional 6 week and...Researches and analyzes data to address operational challenges and customer service issues. + Provides external and… more
- Wolters Kluwer (Houston, TX)
- … Success Specialist (** **Project Manager** ), you will build upon your initial customer service experience to manage more integrated aspects of the customer ... connecting with colleagues. You will report to the [Manager, Customer Service Operations], and work under the... Operations], and work under the leadership of the [ Associate Director, Customer Success]. This role is… more
- Amazon (Austin, TX)
- …at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. * ... product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new… more
- GE Vernova (TX)
- …instruction to customers on drive operations + Coordinate additional opportunities to serve the customer with the customer service team, parts, other FSE's, ... services, sales, and product engineering teams + Advise the customer of recommended upgrades, parts, and service ...extended periods of time. + The work environment at onsite locations is of a construction type setting. Whilst… more
- Amazon (Dallas, TX)
- …and tactical issues. - Be involved in the change management process of the customer 's environment to ensure success and service up-time. - Work with application ... requirements within AWS (eg feature requests). - Participate in customer requested meetings ( onsite or via phone)....offerings - 6+ years of experience working in a customer -facing service delivery or technical account management… more
- Reynolds & Reynolds (College Station, TX)
- … Service Dispatch is responsible for dispatching Reynolds and Reynolds Field Service Technicians to customer sites when system problems occur. They handle ... and other Reynolds and Reynolds personnel who are reporting hardware problems with customer -owned equipment. FSD also takes parts and supplies orders for all our… more
- Honeywell (Richardson, TX)
- … customer service skills with experience in technical phone or onsite customer support including good interpersonal communication skills. + Ability to ... building automation systems. You will report directly to the onsite manager at DFW Airport and you'll work out...travel both locally to customer sites and overnight up to 25% as workload… more
- FANUC America Corporation (Houston, TX)
- …diagnose, document, and repair robot operational and process problems as reported by the customer or internal service hotline + Provide daily reports to the ... Supervisor to update status and availability + Complete and provide a Field Service report for each assignment to the customer and FANUC Headquarters +… more
- Siemens (Houston, TX)
- …GED Must be able to demonstrate: The ability to read and understand customer service contracts Organizational and interpersonal skills Experience using Microsoft ... improve people's lives. Transform the everyday with us! Our Service Coordinators coordinate the delivery of onsite ...initial demand creation through delivery and close-out. As a Service Coordinator, you ensure customer expectations and… more
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