- Amazon (Seattle, WA)
- …and engineering stakeholders to utilize LLMs within our newly redesigned world class customer service associate interface to help CSAs communicate with ... of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular,...self- service (eg, Chatbot) or connected with a customer service associate . Ultimately, we… more
- Travel + Leisure Co. (Seattle, WA)
- …**Compensation starting at $20.80/hr** **How You'll Shine:** As a Guest Services Associate , your friendly welcome, excellent service , and contagious smile will ... with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time...can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a… more
- Amazon (Seattle, WA)
- …Amazon's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... (CET) Team. The mission of the CET team within Customer Service is to create Earth's best...The CS Knowledge team's vision is a world where customer and associate -facing CS content is always… more
- Amazon (Seattle, WA)
- Description The Amazon Customer Service (CS) Knowledge team is seeking a highly motivated Senior Product Manager to lead the design and implementation of a ... in unifying fragmented knowledge sources, including external help content, internal customer service references, and embedded system logic across multiple… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how we ... deliver exceptional customer service at scale. Our team owns...customer wait time and route customers to the associate who can best resolve their issue, on the… more
- Amazon (Seattle, WA)
- Description At Amazon, our mission is to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is pivotal in achieving this ... UX Designer to collaborate with us in reimagining our customer service experience. Our products are utilized...and strategic communication to effect meaningful improvements to the customer and associate experience. You should be… more
- Amazon (Seattle, WA)
- …questions answered efficiently, and associate -facing products that support our customer service associate workforce. Basic Qualifications - Bachelor's ... the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best... issue at the first contact and improve our customer and associate experiences. You will navigate… more
- Amazon (Seattle, WA)
- …answered efficiently, as well as associate -facing products that support our customer service associate workforce. Basic Qualifications - Master's degree ... making API calls, confirming outcomes, and exploring alternatives across hundreds of customer service intents, while adapting to changing policies. - Lifelong… more
- Amazon (Seattle, WA)
- …their questions answered efficiently, and associate -facing products that support our customer service associate workforce. Basic Qualifications - 3+ ... is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are...policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity… more
- Amazon (Seattle, WA)
- …(GenAI), Machine Learning (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As ... of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular,...Learning (ML), Ontology, and Natural Language Processing (NLP) to customer service associate and … more