- TD Bank (New York, NY)
- …CIA certification ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and ... decisions on the well-being of the Bank , as well as its customers, its employees and...employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners,… more
- TD Bank (New York, NY)
- …& Experience:** + Undergraduate degree preferred + 3+ years of experience ** Customer Accountabilities:** + Provides analytical support to all areas within the team ... + Evaluates the intraday and cashflow forecasting of the bank as it pertains to the cash management process...and reconciles cash flow activity + Evaluates product and customer in behavior stress scenarios and provides views on… more
- M&T Bank (Bronx, NY)
- …within Retail and/or M&T Bank . + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for ... responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are… more
- Trustco Bank (Albany, NY)
- …- $18.00 per hour) **Supervisory Responsibility:** No **SUMMARY:** Provides above standard customer service . Accurately and efficiently completes customer ... EDUCATION/EXPERIENCE:** + High School Diploma or equivalent education or experience. + Customer service experience. + Cash handling experience. + Effective… more
- City National Bank (New York, NY)
- …with colleagues to ensure that processes are integrated to support expected customer service levels. Acts as business partner by managing expectations ... corporate defined strategies and initiatives and contribute to the bank 's competitive edge in the marketplace. Creates new products...and recommendations to enhance the product to provide better service to clients or to be more competitive in… more
- TD Bank (New York, NY)
- …activities for highly complex / high risk / transformational (change the bank ) / strategic initiatives, liaises across the organization and primarily interfaces with ... Power BI + Relevant Audit experience is a plus but not required ** Customer Accountabilities:** + Contributes to the strategic direction of the business management… more
- TD Bank (New York, NY)
- …leadership and works with managers to develop and retain highly competent, customer service -oriented FA staff; develops and maintains continuous FA pipeline ... productivity and referral productivity through active coaching, planning with Retail Bank leadership including RMPs and RMMs. + Directly accountable for assigned… more
- NBT Bank (Penfield, NY)
- …Supports initiatives of other bank business partners. Provides superior quality customer service and a positive banking experience for customers. Education ... business from prospective as well as existing customers. Discuss customer needs, problems, or complaints, and arrange for meetings...bank 's trade area. + 10% Follow up and service accounts. Manage portfolio so that renewals are processed… more
- TD Bank (New York, NY)
- …insights and trends related to different payment types, workflow steps, customer behavior. + Continuous Improvement: Identify opportunities for process improvements ... excellent written and verbal communication skills + Has strong customer focus + Good to have experience in Volante...supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional… more
- M&T Bank (New York, NY)
- **Who We Are: Enterprise Transformation Delivery** _Engaged in the bank 's most critical & strategic initiatives, leveraging modern delivery approaches_ + A ... understand the problem, sharpen ownership and focus to deliver for the entire bank . + Differentiated by our ability to understand the details and complexities with… more