- M&T Bank (New York, NY)
- …a team of design, agile and change management practitioners dedicated to transforming how the bank solves the highest priority bank problems. You will do this by ... experiences for our customers and employees and driving the adoption of customer -centric, agile and change management mindsets, behaviors, and practices among key… more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- NBT Bank (Syracuse, NY)
- Pay Range: $61,964.00 - $86,771.00 Under minimal supervision, performs customer service , sales, and management of assigned complex middle market & high impact ... business accounts. Serves as the customer 's advocate between the customer and carrier...matters, using discretion to engage the Producer per account service handling instructions; + Collaborate with the Producer throughout… more
- TD Bank (Port Washington, NY)
- …and Registry) + Leads, develops and coaches the team on delivering effective Customer service , product, advice conversations and/or advice-giving service ; ... policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and...ability in providing direction, decision making, coaching Oversight of Customer Service + Proven ability to meet… more
- Solvay Bank (Syracuse, NY)
- …to protect customer and Bank -owned information. + Ensures excellent customer service by working in alternative branches as needed and requested by ... + Takes personal initiative in welcoming Bank customers, assessing customer needs, and responding appropriately through personal service or re-direction… more
- TD Bank (New York, NY)
- …the organization ** Customer Accountabilities:** + Understands and supports the Banks Customer Service Strategy + Considers the impact of advice and decisions ... as its customers, its employees and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers -… more
- M&T Bank (Buffalo, NY)
- …industry specific software + Proven verbal and written communication skills + Proven customer service skills + Demonstrated proficiency of quickly responding to ... HR related inquiries by receiving and responding to incoming telephone calls and Service Now Tickets from employees, managers, former employees and retirees, in a… more
- Amalgamated Bank (New York, NY)
- …Excel and PowerPoint. + Excellent oral and written communication skills. + Excellent customer service skills. + Knowledge of branch banking. + Thorough knowledge ... support to Bank 's customers. Using all prescribed means to ensure customer satisfaction. + Assist with fraud investigations. + Ensure timely and accurate posting… more
- Capital One (New York, NY)
- …Manager focusing on Bank Modernization you will be reimagining our Consumer Bank to create game-changing customer experiences and business outcomes. You will ... Manager, Product Manager - Retail Bank , Bank Modernization Product Management at...finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of… more
- TD Bank (New York, NY)
- …Manager, Healthcare oversees the design and development of targeted offerings that meet customer business needs and the Bank 's profit and loss objectives. The ... characteristics that meet customer needs and are priced to meet the Bank 's profit and loss objectives. The Senior Product Manager is accountable for building… more