- University of Rochester (Rochester, NY)
- …consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing , either ... responds to inquiries from internal and external customers concerning unresolved patient billing issues. Resolves customer inquiries in an accurate, organized,… more
- Guthrie (Corning, NY)
- …a courteous and tactful manner, upholding all aspects of Guthrie Corning Hospital Customer Service requirements, in order to interact effectively. + Ability to ... liability collection techniques before, during and after the date of service . Escorting of patients/visitors to appropriate areas, or obtaining, wheelchair, etc.… more
- City of New York (New York, NY)
- …transparently to instill public confidence and encourage compliance while providing exceptional customer service . DOF's Treasury and Payment Services Division is ... communicating amounts due, maintaining the quality of departmental records, and providing customer service to individuals seeking information on making payments… more
- University of Rochester (Rochester, NY)
- …variable data fields are to be printed; insert fix field information that meets customer and USPS requirements. Perform routine service and minor repairs of bulk ... individual, and internal equity considerations._ **Responsibilities:** Responsible for scheduling customer -mailing projects and performing all aspects of mass mail… more
- Livingston International (Amherst, NY)
- …Time Location: NY Amherst - US083 JOB SUMMARY Reporting to the Manager, Service Delivery (Production Supervisor - in some US locations), this position is responsible ... shipments (some 24/7 operations) in accordance with Livingston's operating procedures and service standards, ensuring commitment time is met to earn the clients'… more
- Publicis Groupe (New York, NY)
- …but not limited to: Health and Welfare and 401(k)/Pension plans. You will provide excellent customer service to employees, HR, a portion of the US based Publicis ... world's most valuable agency group. We are the only full- service , end-to-end shared service organization in the...Duties and Responsibilities** + Collaborate with the Costa Rica billing team to ensure proper processing of vendor invoices,… more
- FlexStaff (New York, NY)
- …manage administrative office staff to ensure the highest level of customer service . Obtain accurate insurance information, verification, and pre-authorization ... via appropriate method. Verify that all billing is processed daily and that it is accurate,...Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills, attention… more
- University of Rochester (Rochester, NY)
- …EDUCATION & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and ... resolve patient issues, respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic… more
- Ricoh Americas Corporation (New York, NY)
- …relationships with internal and external customers. + Act as the voice of the customer to prioritize impactful actions. + Identify service delivery gaps and ... Responsibilities include P&L reconciliation, strategic implementation, employee relations, and customer satisfaction for designated accounts. The manager leads operational… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …prior authorization process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + ... Summary:** Responsible for all aspects related to adjudication and billing of specialty prescriptions in a call center environment....Provides resolution to customer service issues to ensure member satisfaction… more